Reservations Coordinator Position

2 weeks ago

Gulbarga, Karnataka, India beBeeCustomerService Full time ₹ 30,00,000 - ₹ 60,00,000
Client Experience Manager

The Client Experience Manager will oversee the seamless management and processing of client reservations, ensuring exceptional customer satisfaction through effective communication and timely issue resolution.

Responsibilities:
  • Effectively manage and process client reservations to meet their travel requirements and preferences.
  • Provide outstanding customer service to ensure guest satisfaction and loyalty.
  • Communicate efficiently with clients to understand their needs and resolve any issues promptly.
  • Collaborate with colleagues to maintain accurate records of all transactions, including cancellations and modifications.
Qualifications and Skills:
  • A high school diploma or equivalent is required.
  • Previous experience in customer-facing roles or the travel industry is preferred but not essential.
Essential Competencies:
  • Superior verbal and written communication skills.
  • Proficiency in utilizing reservation systems and software.
  • Ability to thrive in a fast-paced environment with multiple priorities and deadlines.

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