
Business Development Manager
5 days ago
Key Responsibilities of Customer Relationship Manager
• Build and maintain strong relationships with existing customers to retain their business.
- Identify financial goals and provide personalized financial planning assistance.
- Establish and strengthen customer relationships through regular communication and meetings.
- Act as a single point of contact for customer queries and complaints.
- Collaborate with the team to achieve sales targets and cross-sell/up-sell opportunities.
• Focus on Sales Opportunities
- Maximize revenue growth by identifying and pursuing new business opportunities.
- Develop and implement strategies to increase sales and meet quarterly targets.
• Key Performance Indicators (KPIs)
- Customer retention rate.
- Sales growth rate.
- Number of customer meetings conducted per month.
- Complaint resolution rate.
• Desired Qualifications and Experience
• Requirements:
- Minimum 6 months experience in sales or customer service.
- Proven track record of meeting or exceeding sales targets.
- Excellent communication and interpersonal skills.
• Benefits
- Opportunity to work with a leading insurance company.
- Competitive salary and benefits package.
- Opportunities for career growth and professional development.
• Others
• Must be comfortable working in a fast-paced environment and meeting deadlines.
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