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Business Development Manager
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Job Title: Account Manager Corporate Sales
Location: Delhi
Department: Corporate Sales
We are looking for a highly motivated and experienced Account Manager Corporate Sales with a strong background in chain hotel sales and a proven track record of managing high-profile corporate accounts.
Key Responsibilities:
Client Relationship Management: Serve as the primary point of contact for assigned high-value corporate accounts, ensuring client satisfaction and retention.
Account Development: Understand client needs and develop customized hospitality solutions to meet their business accommodation requirements.
Revenue Growth: Identify opportunities to upsell and cross-sell hotel services across assigned accounts to drive incremental revenue.
Service Excellence: Coordinate with operations, reservations, and other internal teams to ensure seamless service delivery.
Client Retention: Proactively address and resolve client issues, concerns, and requests to maintain long-term business relationships.
Contract Management: Handle renewals and contract agreements with corporate clients in line with business policies.
Market Insights: Stay informed on competitor activity, industry trends, and client preferences to tailor offerings effectively.
Reporting & Analysis: Maintain accurate records of account activity, prepare performance reports, and update client data in the CRM system.
Qualifications & Experience:
Bachelor's degree in Hospitality Management, Business Administration, or related field.
Minimum 5+ years of experience in hotel sales, with 3+ years in account management of high-profile corporate clients.
Background with branded or chain hotels is essential.
Demonstrated success in client relationship management and revenue achievement.
Strong interpersonal skills with the ability to build trust with C-level stakeholders.
Excellent communication, presentation, and negotiation skills.
Proficient in MS Office Suite or Google sheets or CRM
