Strategic Customer Relationship Manager

18 hours ago


Surat, Gujarat, India beBeeBusiness Full time ₹ 80,00,000 - ₹ 1,25,00,000
Role Overview

This position is responsible for designing, developing, and implementing a robust CRM system that integrates seamlessly with deposit account opening, personal and commercial loan origination systems (LOS), and marketing platforms.

The ideal candidate will have a strong understanding of business processes, identify gaps, and propose solutions to enhance customer relationship management and marketing workflows.

  • Key Responsibilities:
  • Collaborate with stakeholders to define the requirements, scope, and goals for the CRM system within our LOS ecosystem.
  • Design user-friendly interfaces and workflows for the CRM system, ensuring seamless integration with deposit account opening, LOS, and marketing platforms.
  • Conduct competitive analysis of CRM solutions to incorporate industry best practices and innovative features.
  • Work closely with developers, UX/UI designers, and quality assurance teams to ensure accurate implementation of requirements.

Requirements:

  • Bachelor's degree in business administration or a related field.
  • 3+ years of experience as a Business Analyst or Product Analyst, with a focus on CRM systems.
  • Proven track record of designing and implementing CRM systems or enhancements in a commercial lending, deposit account opening, or financial services environment.
  • Strong understanding of CRM functionalities, including lead management, customer segmentation, marketing automation, and reporting.


  • Surat, Gujarat, India Growing Careers Full time

    Job DescriptionDescriptionWe are seeking a Customer Relationship Manager to join our team in India. This role is ideal for freshers/entry-level candidates who are passionate about building relationships and enhancing customer satisfaction. The Customer Relationship Manager will be responsible for developing strong client relationships, addressing customer...


  • Surat, Gujarat, India beBeeRelationship Full time ₹ 40,00,000 - ₹ 80,00,000

    Customer Relationship ManagerTo achieve business success in the fashion and textile industry, we are seeking a skilled Customer Relationship Manager to enhance customer relationships, address customer queries, gather feedback, and maintain our CRM system.Key Responsibilities:Manage Customer Relationships: Foster strong relationships with customers through...


  • Surat, Gujarat, India Anvtech Full time

    job description- surat/ rajkot/ ahmedabad rm salary 20-25k per month b2b & b2c sales planning and executing cold outreach in the form of emails and calls to attract new leads scheduling meetings with prospective clients nurturing the leads and understanding their issues inside out negotiating and closing multiple sales deals to achieve high revenue selling...

  • Relationship Manager

    4 weeks ago


    Surat, Gujarat, India Anand Rathi Global Finance Limited Full time

    Job DescriptionCompany DescriptionAnand Rathi Global Finance Limited is a financial services company registered with the Reserve Bank of India as a systemically important non-deposit taking non-banking finance company (NBFC-ND-SI). The company specializes in lending and offers a variety of products, including loans to the SME sector, Loan Against Property...


  • Surat, Gujarat, India beBeeDigitalMarketing Full time ₹ 5,00,000 - ₹ 10,00,000

    Job Title: Client Servicing LeadAbout the Position:We are seeking an experienced Digital Marketing Specialist to fill this challenging role. The ideal candidate will possess a solid understanding of comprehensive digital marketing strategies and be able to build lasting relationships with clients.Main Responsibilities:Clients Support: Serve as the primary...


  • Surat, Gujarat, India beBeeInfluencer Full time ₹ 12,00,000 - ₹ 21,60,000

    Strategic Partnerships ManagerPursue business expansion through strategic partnerships and collaborations with various organizations.Forge connections with relevant entities to enhance brand presence and drive mutual business growth.Nurture and maintain strong relationships with key industry stakeholders and decision-makers.Craft and disseminate compelling...


  • Surat, Gujarat, India beBeeRelationship Full time ₹ 40,00,000 - ₹ 60,00,000

    Job Title: Crm Relationship Manager We are seeking an experienced Crm Relationship Manager to join our team. As a key member of our sales team, you will be responsible for managing and strengthening relationships with national and international clients.The ideal candidate will possess excellent communication skills, both verbal and written, with fluency in...


  • Surat, Gujarat, India beBeeRelationship Full time ₹ 6,00,000 - ₹ 12,00,000

    Sales Performance ManagerThis is a senior role that demands expertise in developing and maintaining profitable partnerships with key customers.The successful candidate will be accountable for overseeing customer relationships managed by the sales team, following up on orders and payment recoveries, resolving customer complaints efficiently, and keeping...


  • Surat, Gujarat, India JM Financial Asset Management Ltd Full time

    About the CompanyJM Financial Mutual Fund is one of India's first private sector mutual funds-an integral part of the first wave that commenced operations in . We are a part of JM Financial Group, which has a rich heritage, built over four decades. We are one of the many successful companies that have emerged out of JM Financial Group's strong foundation in...


  • Surat, Gujarat, India Kotak Mahindra Bank Full time

    Job Category KMBL Degree Level Bachelor s Degree Job Role Responsible for new business tie ups with Healthcare providers hospitals etc Drive and achieve budgets business targets Work closely with Branch Banking teams for new customer addition To penetrate client with various products like Current Account Term Deposits Transaction Banking Trade...