Customer Relationship Manager

3 weeks ago

Surat, Gujarat, India Growing Careers Full time
Job Description

Description

We are seeking a Customer Relationship Manager to join our team in India. This role is ideal for freshers/entry-level candidates who are passionate about building relationships and enhancing customer satisfaction. The Customer Relationship Manager will be responsible for developing strong client relationships, addressing customer inquiries, and implementing strategies to improve customer engagement.

Responsibilities

- Build and maintain strong relationships with clients and stakeholders.
- Act as the main point of contact for customer inquiries and concerns.
- Develop and implement customer relationship strategies to enhance customer satisfaction and retention.
- Identify opportunities for upselling and cross-selling products and services.
- Conduct regular check-ins with clients to ensure their needs are being met and to gather feedback.
- Analyze customer data and feedback to improve service delivery and customer experience.
- Collaborate with sales and marketing teams to align customer relationship strategies with business goals.

Skills and Qualifications

- Strong verbal and written communication skills.
- Excellent interpersonal and relationship-building skills.
- Proficiency in CRM software and Microsoft Office Suite.
- Ability to analyze customer feedback and data to drive improvements.
- Problem-solving skills and the ability to think critically.
- Strong organizational skills and attention to detail.
- Understanding of customer service principles and practices.

Requirements

Proficiency in MS Office and CRM software (e.g., Salesforce)

Having good Communication skills

Other Conditions.

ؠExperience: -

Fresher's

Qualification BE preferably Electrical

ؠWorking Days: - Monday to Saturday.

Working Time: - 10.00 AM to 7:00 pm

  • Relationship Manager

    3 weeks ago

    Surat, Gujarat, India Anand Rathi Global Finance Limited Full time

    Job DescriptionCompany DescriptionAnand Rathi Global Finance Limited is a financial services company registered with the Reserve Bank of India as a systemically important non-deposit taking non-banking finance company (NBFC-ND-SI). The company specializes in lending and offers a variety of products, including loans to the SME sector, Loan Against Property...

  • Relationship Manager

    3 days ago

    Surat, Gujarat, India JM Financial Asset Management Ltd Full time

    About the CompanyJM Financial Mutual Fund is one of India's first private sector mutual funds-an integral part of the first wave that commenced operations in . We are a part of JM Financial Group, which has a rich heritage, built over four decades. We are one of the many successful companies that have emerged out of JM Financial Group's strong foundation in...

  • Fashion Textile Customer Relationship Executive

    5 days ago

    Surat, Gujarat, India beBeeRelationship Full time ₹ 40,00,000 - ₹ 80,00,000

    Customer Relationship ManagerTo achieve business success in the fashion and textile industry, we are seeking a skilled Customer Relationship Manager to enhance customer relationships, address customer queries, gather feedback, and maintain our CRM system.Key Responsibilities:Manage Customer Relationships: Foster strong relationships with customers through...

  • Business Relationship Manager

    3 days ago

    Surat, Gujarat, India Kotak Mahindra Bank Full time

    Job Category KMBL Degree Level Bachelor s Degree Job Role Responsible for new business tie ups with Healthcare providers hospitals etc Drive and achieve budgets business targets Work closely with Branch Banking teams for new customer addition To penetrate client with various products like Current Account Term Deposits Transaction Banking Trade...

  • Relationship Manager

    2 weeks ago

    Surat, Gujarat, India JM Financial Asset Management Ltd Full time

    Job DescriptionAbout the CompanyJM Financial Mutual Fund is one of India&aposs first private sector mutual funds-an integral part of the first wave that commenced operations in 1993-94. We are a part of JM Financial Group, which has a rich heritage, built over four decades. We are one of the many successful companies that have emerged out of JM Financial...

  • Relationship Manager

    4 days ago

    Surat, Gujarat, India JM Financial Asset Management Ltd Full time

    About the Company JM Financial Mutual Fund is one of India's first private sector mutual funds-an integral part of the first wave that commenced operations in . We are a part of JM Financial Group, which has a rich heritage, built over four decades. We are one of the many successful companies that have emerged out of JM Financial Group's strong foundation...

  • Alternate Business Relationship Manager

    15 hours ago

    Surat, Gujarat, India beBeeRelationship Full time ₹ 12,00,000 - ₹ 25,00,000

    Business Development ManagerJob SummaryThis is a key role that will be responsible for building and maintaining strong business relationships with existing clients, as well as identifying new business opportunities. The ideal candidate will have excellent communication and interpersonal skills, with the ability to understand the client's needs and tailor...

  • Relationship Manager

    2 weeks ago

    Surat, Gujarat, India Skywings Advisors Private Limited Full time

    Designation - Relationship ManangerChannel - Agency ChannelProduct - All type of insuranceCtc upto 4 LPAKey Responsibilities:Recruitment & Training: Identify and onboard agents, conduct regular training, and ensure agents are equipped to sell insurance products.Sales Management: Set sales goals, track performance, provide guidance, and implement strategies...

  • Senior Banking Relationship Manager

    3 days ago

    Surat, Gujarat, India beBeeRelationship Full time ₹ 50,00,000 - ₹ 1,00,00,000

    Business Development ExecutiveWe are seeking a seasoned Banking Relationship Manager to cultivate and expand high net worth customer relationships for liabilities and commercial assets. The ideal candidate will possess a profound understanding of trade, forex, commercial assets, and mutual funds.

  • Customer Relationship Specialist

    2 days ago

    Surat, Gujarat, India beBeeClient Full time ₹ 9,00,000 - ₹ 17,00,000

    Job Summary:A growth-oriented organization is seeking a seasoned Business Development Manager to establish and nurture relationships with both national and international clients.