Customer Success Team Manager
4 weeks ago
MyOperator is seeking a strategic and visionary Customer Success Team Manager to spearhead our customer success department and drive impactful long-term relationships with our valued clients.
Key Responsibilities:
- Develop and implement comprehensive customer success strategies that align with MyOperator's business goals.
- Lead a high-performing team of customer success professionals, identify process gaps, and implement innovative solutions to enhance the customer journey.
- Drive initiatives to maximize customer satisfaction and loyalty through proactive engagement, issue resolution, and the development of customer loyalty programs.
- Collaborate with Sales, Marketing, Product, and other departments to ensure alignment with the company's overall strategy and enhance the customer experience.
Requirements:
- 56 years of experience in customer-facing roles, including customer service, technical support, or sales, with a proven track record of managing and leading teams.
- Demonstrated experience in leading teams, setting strategic goals, and driving performance metrics.
- Strong understanding of technical concepts and the ability to communicate them effectively to both team members and customers.
- Excellent verbal and written communication skills, with the ability to engage effectively with customers, team members, and stakeholders.
Why MyOperator?
At MyOperator, you'll be at the forefront of customer success innovation, leading a dynamic team and driving meaningful change. We offer a collaborative work environment, opportunities for professional growth, and a commitment to your career development.
-
Customer Success Team Manager
1 month ago
Noida, Uttar Pradesh, India MyOperator Full timeCustomer Success Team ManagerMyOperator is seeking a strategic and visionary Customer Success Team Manager to spearhead our customer success department and drive impactful, long-term relationships with our valued clients.Key Responsibilities:Develop and implement comprehensive customer success strategies that align with MyOperator's business goals.Set clear...
-
Customer Success Team Manager
1 month ago
Noida, Uttar Pradesh, India MyOperator Full timeJob Title: Customer Success HeadMyOperator is seeking a seasoned Customer Success Head to spearhead our customer success department and drive impactful, long-term relationships with our valued clients.Job Summary:The Customer Success Head will be responsible for designing and executing customer success strategies that align with our company's business...
-
Customer Success Team Lead
3 weeks ago
Noida, Uttar Pradesh, India MyOperator Full timeJob TitleCustomer Success Team LeadJob SummaryWe are seeking a highly motivated and experienced Customer Success Team Lead to join our team at MyOperator. The ideal candidate will have a proven track record of leading high-performing customer success teams, driving revenue growth, and delivering exceptional customer experiences.Key ResponsibilitiesLead and...
-
Customer Success Team Lead
3 weeks ago
Noida, Uttar Pradesh, India Myoperator Full timeJob DescriptionStrategic Customer Success ManagerAt MyOperator, we're transforming the customer experience space. As a Strategic Customer Success Manager, you'll spearhead our customer success initiatives, driving impactful, long-term relationships with our valued clients.Key Responsibilities:- Develop and implement strategic customer success plans that...
-
Customer Success Team Lead
3 weeks ago
Noida, Uttar Pradesh, India MyOperator Full timeCustomer Success Team LeadAt MyOperator, we are looking for a seasoned Customer Success Team Lead to join our team. This is a unique opportunity to work with a growing B2B SaaS organization, where you will be responsible for driving customer success and retention.Key Responsibilities:Direct and manage the daily activities of Account Managers.Develop and...
-
Customer Success Team Lead
3 weeks ago
Noida, Uttar Pradesh, India MyOperator Full timeCustomer Success Team LeadMyOperator is seeking a seasoned Customer Success Team Lead to spearhead our customer success initiatives. As a key member of our team, you will develop and execute comprehensive strategies that align with our business objectives, ensuring customer satisfaction and retention while driving revenue growth.Key Responsibilities:Develop...
-
Customer Success Team Lead
4 weeks ago
Noida, Uttar Pradesh, India MyOperator Full timeJob Title: Customer Success Team LeadThe Customer Success Team Lead will play a crucial role in ensuring the success of our customers by working closely with the Account Managers to improve the overall customer experience and enhance the working of the internal team members. This role will be responsible for supervising, managing, and motivating team members...
-
Customer Success Team Lead
4 weeks ago
Noida, Uttar Pradesh, India MyOperator Full timeJob SummaryWe are seeking a highly skilled Customer Success Team Lead to join our team at MyOperator. As a Customer Success Team Lead, you will be responsible for overseeing the daily operations and activities of our facilities and programs in assigned areas. You will work closely with our Account Managers to improve the overall customer experience and...
-
Customer Success Team Lead
4 weeks ago
Noida, Uttar Pradesh, India MyOperator Full timeThe Customer Success Team Lead will play a pivotal role in enhancing the overall customer experience and driving the success of the internal team members at MyOperator. This individual will be responsible for supervising, managing, and motivating team members on a daily basis, while reporting to the Manager Customer Support and working closely with them to...
-
Customer Success Team Lead
4 weeks ago
Noida, Uttar Pradesh, India MyOperator Full timeJob SummaryThe Customer Success Team Lead will be responsible for overseeing the daily activities of the Account Managers (AMs) in Customer Success and Support. This role will work closely with the AMs to improve the overall customer experience and enhance the working of the internal team members.Key ResponsibilitiesDirect and manage the day-to-day...
-
Customer Success Team Lead
3 weeks ago
Noida, Uttar Pradesh, India MyOperator Full timeJob DescriptionThe Team Lead Customer Success will work closely with the Account Managers (AMs) - Customer Success/support to improve the overall customer experience and to enhance the working of the internal team members. He/She will be responsible for supervising, managing and motivating team members on a daily basis. He/She will be reporting to the...
-
Customer Success Manager
4 weeks ago
Noida, Uttar Pradesh, India MyOperator Full timeJob DescriptionMyOperator is seeking a highly skilled Customer Success Manager to join our team. The ideal candidate will have a proven track record of driving customer success and retention.Key Responsibilities Customer Success Management: Develop and implement customer success strategies to drive retention and growth. Team Leadership: Lead a team of...
-
Customer Success Manager
4 weeks ago
Noida, Uttar Pradesh, India Masters India Private Limited Full timeAbout the GST Customer Success Team:The Customer Success team plays a pivotal role in ensuring the long-term success and satisfaction of our enterprise clients. This team guides clients through the entire lifecycle, from onboarding to product adoption, helping them unlock the full value of our solutions. As a Customer Success Manager, you will drive product...
-
Customer Success Manager
1 week ago
Noida, Uttar Pradesh, India Monotype DACH Full timeJob SummaryWe are seeking a highly skilled and experienced professional to join our team as a Customer Success Manager in Monotype DACH. This role will be responsible for leading the customer support function, ensuring that customers receive timely and effective support.The ideal candidate will have a proven track record of success in customer-facing roles,...
-
Customer Success Manager
4 weeks ago
Noida, Uttar Pradesh, India Albireo Recruiters Full timeJob Title: Customer Success ManagerAlbireo Recruiters is seeking a Customer Success Manager to join our team.Key Responsibilities:• Manage enterprise portfolios and drive sales growth.• Develop and maintain strong relationships with clients.• Identify opportunities to upsell and cross-sell SAAS products.Requirements:• Bachelor's degree.• 1+ years...
-
Customer Success Manager
1 month ago
Noida, Uttar Pradesh, India Denave Full timeJob Title: Customer Lifecycle ManagerWe are seeking a highly skilled and experienced Customer Lifecycle Manager to join our team at Denave. As a key member of our sales team, you will be responsible for managing sales relationships with our customers and driving revenue growth.Key Responsibilities:Build and maintain strong relationships with customers to...
-
Customer Success Manager
16 hours ago
Noida, Uttar Pradesh, India MyOperator Full timeJob OverviewWe are seeking a highly skilled and experienced Customer Success Manager to join our team in Noida. As a key member of our organization, you will be responsible for leading our customer success efforts and ensuring that our clients achieve their goals.Job DescriptionThe ideal candidate will have a strong background in customer success, with...
-
Head of Customer Success Manager
4 weeks ago
Noida, Uttar Pradesh, India MyOperator Full timeJob Title: Head of Customer SuccessWe are seeking a strategic and visionary leader to spearhead our customer success department and drive impactful, long-term relationships with our valued clients. The ideal candidate will develop and execute comprehensive strategies that align with MyOperator's business objectives, ensuring customer satisfaction and...
-
GST Customer Success Manager
3 weeks ago
Noida, Uttar Pradesh, India Masters India Private Limited Full timeAbout the Customer Success Role:The Customer Success team at Masters India Private Limited plays a vital part in ensuring the long-term satisfaction and success of our enterprise clients. This team guides clients through every stage of the lifecycle, from onboarding to product adoption, helping them unlock the full value of our solutions. As a GST Customer...
-
Head of Customer Success
3 weeks ago
Noida, Uttar Pradesh, India MyOperator Full time{"Key Responsibilities": "Customer Success Team ManagerDevelop and implement comprehensive customer success strategies that align with MyOperator’s business objectives.Set clear customer success targets and KPIs, establish processes and policies, and monitor key metrics to drive team and customer success.Design and roll out programs that enhance customer...