Customer Advocate

2 weeks ago


Chennai, Tamil Nadu, India Saaki Argus & Averil Consulting Full time

About Saaki Argus & Averil Consulting: A Leading Product Development Company

Role: Customer Advocate

Our company is seeking a Customer Advocate to join our team. The ideal candidate will be responsible for onboarding new customers and guiding them through the implementation process.

Main Responsibilities:

  1. Onboard new customers and ensure a seamless implementation process.
  2. Build strong relationships with clients to understand their goals and challenges.
  3. Provide ongoing support and assistance to customers addressing any inquiries or issues they may have.
  4. Conduct regular check-ins with customers to assess satisfaction and gather feedback.
  5. Collaborate with internal teams to advocate for customer needs and drive product improvements.
  6. Identify opportunities for upselling or cross-selling additional products or services to existing customers.
  7. Develop and maintain a deep understanding of our products or services to effectively troubleshoot and provide solutions.
  8. Create and deliver training sessions or materials to educate customers on best practices and maximize their use of our offerings.

Requirements:

SQL, Ticketing, HRMS

Remote Work:

No



  • Chennai, Tamil Nadu, India Coreimpaqt-s Full time

    Coreimpaqt-s is seeking a talented Customer Service Advocate to join our team in Chennai. As a key member of our support staff, you will play a crucial role in delivering exceptional customer experiences and ensuring seamless communication with clients.We are looking for individuals with excellent interpersonal skills, who can effectively handle customer...

  • Customer Advocate

    3 weeks ago


    Chennai, Tamil Nadu, India Thanisha Jobs Full time

    Company OverviewThanisha Jobs is a leading placement consultant with multiple job openings in multiple locations in both IT and non-IT sectors.Job OverviewPosition: Customer Support (Junior level)Job Type: Full-TimeJob Location: Remote or Chennai, HyderabadResponsibilities and RequirementsWe are looking for a talented individual to join our team as a...


  • Chennai, Tamil Nadu, India Toast Full time

    Customer Care SpecialistToast is a leading restaurant platform that empowers restaurants to adapt, take control, and thrive. As a Customer Care Specialist, you will play a critical role in delivering a world-class experience to our customers through various channels, including phone, chat, and email.Key Responsibilities:Leverage your knowledge of Toast's...


  • Chennai, Tamil Nadu, India CapTalent HR Full time

    Job Title: Customer Support TelecallerAbout the Role:Provide exceptional customer service via telephoneResolve customer queries and issues in a timely and professional mannerWork collaboratively with internal teams to achieve customer satisfactionRequirements:Fluency in English with additional languages (Tamil, Telugu, Hindi)1 year of experience in voice...


  • Chennai, Tamil Nadu, India We Are Working Full time

    Customer Service Representative/Lead FacilitatorWe Are Working, Inc. is seeking a skilled Customer Service Representative/Lead Facilitator to support injured civilians and families of deceased individuals. The ideal candidate will have a strong background in customer service and be proficient in common tools like MS Word.About UsWe Are Working, Inc. assists...


  • Chennai, Tamil Nadu, India We Are Working Full time

    We Are Working, Inc. seeks a dedicated professional to join our team as a Customer Service Representative/Lead Facilitator.This is a remote, full-time or part-time, work-from-home position, with flexible hours, for a U.S. based, global company (an 'Achieve-it' affiliated company). Compensation is up to $20/hr (base + commissions). In this role, you will help...


  • Chennai, Tamil Nadu, India Saaki Argus & Averil Consulting Full time

    About Saaki Argus & Averil Consulting:A leading product development company seeks a skilled professional to drive customer success.Role: Customer Success SpecialistLocation: RemoteJob Description:As a Customer Success Specialist, you will be responsible for onboarding new customers and guiding them through the implementation process. You will establish...


  • Chennai, Tamil Nadu, India Verifitech Services - India Full time

    A Customer Success Executive is a strategic leader responsible for overseeing the customer success function at Verifitech Services - India. They provide guidance, drive initiatives, and ensure the long-term satisfaction of customers.Key responsibilities include:Developing and executing the customer success strategy aligned with the company's...


  • Chennai, Tamil Nadu, India Verifitech Services - India Full time

    About the RoleWe are seeking a highly skilled Customer Success Strategy Lead to join our team at Verifitech Services - India. As the primary point of contact for our customers, you will be responsible for driving the customer success strategy and ensuring the long-term success and satisfaction of our clients.Key ResponsibilitiesStrategic Planning: Develop...


  • Chennai, Tamil Nadu, India Verifitech Services - India Full time

    **About the Role**We are seeking a highly skilled Customer Success Director to join our team at Verifitech Services - India. As a key member of our organization, you will be responsible for driving the customer success strategy, managing the customer success team, and building strong customer relationships.Key Responsibilities:Strategic Planning: Develop and...


  • Chennai, Tamil Nadu, India Saaki Argus & Averil Consulting Full time

    About Saaki Argus & Averil Consulting: A leading product development companyRole: Customer Success RepresentativeExperience: 3-7 yearsLocation: RemoteJob Description:Key Responsibilities:Onboard new customers and guide them through the implementation process.Establish strong relationships with clients to understand their goals and challenges.Provide ongoing...


  • Chennai, Tamil Nadu, India Saaki Argus & Averil Consulting Full time

    About Saaki Argus & Averil Consulting: A leading product development company.Role: Customer Success SpecialistExperience: 3-7 yearsLocation: ChennaiJob Description:We are seeking a skilled Customer Success Specialist to join our team. The ideal candidate will have a strong understanding of our products and services, as well as excellent communication and...


  • Chennai, Tamil Nadu, India Saaki Argus & Averil Consulting Full time

    About Saaki Argus & Averil Consulting: A Leading Product Development CompanyRole: Customer SuccessLocation: RemoteJob Description:We are seeking a highly skilled Customer Success Specialist to join our team. As a key member of our customer-facing team, you will be responsible for ensuring our clients achieve their goals and maximize the value of our products...


  • Chennai, Tamil Nadu, India Saaki Argus & Averil Consulting Full time

    About Saaki Argus & Averil Consulting: A leading product development company.Role: Customer Success SpecialistJob Description:We are seeking a skilled Customer Success Specialist to join our team. The ideal candidate will have a strong understanding of our products and services, as well as excellent communication and problem-solving...


  • Chennai, Tamil Nadu, India Saaki Argus & Averil Consulting Full time

    About Saaki Argus & Averil Consulting: A Leading Product Development CompanyRole: Customer Success SpecialistJob Description:Key Responsibilities:Onboarding and Implementation: Ensure seamless onboarding of new customers and guide them through the implementation process.Client Relationships: Establish strong relationships with clients to understand their...


  • Chennai, Tamil Nadu, India Verifitech Services - India Full time

    About Verifitech Services - IndiaWe are a leading provider of background verification services, dedicated to delivering exceptional client satisfaction and driving business growth.Job OverviewAs a Customer Success Strategist at Verifitech Services - India, you will be responsible for building and maintaining strong relationships with our clients, ensuring...


  • Chennai, Tamil Nadu, India Verifitech Services - India Full time

    At Verifitech Services - India, we're seeking an exceptional Customer Success Manager to join our team. In this role, you'll be responsible for building and maintaining strong relationships with clients, acting as their primary point of contact and advocate within the company.Key Responsibilities:Develop and execute strategies to enhance client engagement...


  • Chennai, Tamil Nadu, India Saaki Argus & Averil Consulting Full time

    About Saaki Argus & Averil Consulting: A Leading Product Development CompanyRole: Customer SuccessLocation: ChandlerJob Description:Our company is seeking a skilled Customer Success Strategist to drive growth and satisfaction among our clients.Deliver exceptional onboarding experiences, guiding clients through the implementation process.Establish strong,...


  • Chennai, Tamil Nadu, India Saaki Argus & Averil Consulting Full time

    About Saaki Argus & Averil Consulting: A leading product development company.Role: Customer Success SpecialistExperience: 3-7 yearsLocation: RemoteJob Description:Key Responsibilities:Onboard new clients and guide them through the implementation process.Establish strong relationships with clients to understand their goals and challenges.Provide ongoing...


  • Chennai, Tamil Nadu, India DBS Bank Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Contact Centre Executive, specializing in supporting our Banking & Cards customer segment.Key ResponsibilitiesDeliver exceptional service and build strong relationships to enhance the overall customer experience.Handle customer inquiries, requests, and concerns...