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Director of Administrative Efficiency

2 weeks ago

Kanpur, Uttar Pradesh, India beBeeOperations Full time ₹ 15,00,000 - ₹ 25,00,000
Operational Excellence Manager

This is a senior leadership role responsible for managing and optimizing the day-to-day operations of the office. The ideal candidate will have a proven track record of ensuring smooth workflows, identifying inefficiencies, and implementing process improvements across all departments.

Key Responsibilities:
  • Overall Office Operations Management:
    • Oversee day-to-day operations within the corporate office, ensuring proper functioning of departments such as Admin, HR, Finance, Sales Support, Procurement, and Projects.
    • Supervise administrative processes including documentation, asset management, office supplies, and team logistics.
  • Interdepartmental Coordination:
    • Align work between various verticals to ensure timely resolution of cross-functional tasks and identify roadblocks.
    • Maintain close coordination between field operations and office support teams.
  • Office Systems & Process Optimization:
    • Develop and implement standard operating procedures (SOPs) for all office functions, ensuring document control, filing systems, and reporting formats are standardized.
    • Identify inefficiencies and implement process improvements across all departments, resulting in increased productivity and efficiency.
  • Monitoring & Reporting:
    • Review daily, weekly, and monthly reports from all departments, preparing consolidated dashboards and updates for senior management.
    • Monitor internal KPIs related to operations, productivity, and project delivery support.
  • Team Oversight & Task Allocation:
    • Allocate and monitor tasks to department heads or coordinators, following up on deadlines, pending work, and escalated issues.
    • Ensure that team members are adequately supported and resourced.
  • Compliance, Discipline & Office Policies:
    • Ensure adherence to company policies, rules, and internal guidelines, maintaining discipline, attendance, and punctuality within the office.
    • Work closely with HR for employee engagement, conflict resolution, and training needs.
  • Communication & Escalation Handling:
    • Act as the central point of communication between departments and top management, handling operational escalations and ensuring timely resolution.
    • Conduct regular coordination meetings with department heads.

The successful candidate will possess strong multitasking, coordination, decision-making, and organizational skills. Technical knowledge includes basic understanding of HR, Admin, Procurement, Finance, and Project Coordination. Software skills include MS Office Suite, Task Management Tools (Asana, Trello, ERP, etc.). Proficient in English. The position is office-based; occasional travel to branch or project sites may be required.