Operations Support Specialist

3 weeks ago


Delhi, Delhi, India FedEx Full time
Job Overview

We are seeking a skilled Operations Support Agent to join our team at FedEx. As an Operations Support Agent, you will play a critical role in ensuring the smooth operation of our air network, providing exceptional customer service, and maintaining high levels of accuracy and attention to detail.

Key Responsibilities
  1. Complete defined processes and procedures to deadline, ensuring accuracy, completeness, and compliance with relevant internal and external standards.
  2. Identify anomalies as they arise and use judgment based on rules and procedures to resolve.
  3. Escalate complex issues to senior team members as needed.
Requirements
  1. Accuracy & Attention to Detail
  2. Microsoft Office & PC Skills
  3. Planning & Organizing Skills
  4. Interpersonal Skills
  5. Problem Solving Skills
About FedEx

FedEx is a global leader in the express transportation industry, committed to delivering exceptional service to our customers. We are an equal opportunity employer and value diversity, equity, and inclusion in the workplace.



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