SharePoint Operations Support Specialist

4 days ago


Delhi, Delhi, India Hiresquad Resources Full time

About Hiresquad Resources - We are a company that provides leading MNC services.

About the Role - We are hiring a SharePoint Operations Support Specialist to join our team.

Responsibilities:

  • Manage and resolve incidents, changes, and maintenance requests using ServiceNow, ensuring timely and effective resolution of issues.
  • Perform first-level analysis of tickets to determine the root cause of incidents, changes, or maintenance requests.
  • Collaborate with Technical Service Owners, Product Owners and Business Stakeholders to resolve incidents, changes, and maintenance requests, ensuring that issues are properly documented and escalated as needed.
  • Provide second-level support for complex technical issues. Analyzing and troubleshooting technical problems and escalating issues to third-level support as needed.
  • Develop and maintain a deep understanding of SharePoint operations, including SharePoint architecture, infrastructure, configuration, customization, integration, security, and compliance.
  • Provide technical guidance and support to Technical Service Owners and Product Owners on SharePoint-related issues.
  • Identify and implement process improvements to enhance the efficiency and effectiveness of SharePoint operations.
  • Develop and maintain documentation of SharePoint operations, including technical guides, process documents, and knowledge base articles.

Qualifications:

  • Bachelor's degree in Computer Science, Information Technology, or a related field.
  • At least 3 years of experience in an operations or technical support role, preferably SharePoint and SharePoint Online (SPO).
  • Knowledge in information rights management (part of SharePoint security and compliance) and working with custom built features.
  • Experience with ticketing systems, such as ServiceNow.
  • Strong analytical and problem-solving skills, with the ability to troubleshoot complex technical issues.
  • Excellent communication and collaboration skills, with the ability to work effectively with technical and non-technical stakeholders.
  • Strong knowledge of SharePoint technologies, including SharePoint architecture, configuration, customization, and integration.
  • Strong knowledge of M365 services, including Power Platform / Power Apps, as well as Azure Services.
  • Collaborate effectively with team members in an international team using agile methodologies (Scrum) and utilize tools such as Jira and Confluence.

Pay Range: CTC UPTO 14LPA based on Experience & Last CTC.



  • Delhi, Delhi, India Hiresquad Resources Full time

    About the Role - Technical Operations SpecialistResponsibilities - We are seeking a Technical Operations Specialist to manage and resolve incidents, changes, and maintenance requests using ServiceNow, ensuring timely and effective resolution of issues. The ideal candidate will perform first-level analysis of tickets to determine the root cause of incidents,...

  • SharePoint Developer

    3 weeks ago


    Delhi, Delhi, India Mobile Programming LLC Full time

    Job Title: SharePoint DeveloperWe are seeking a skilled SharePoint Developer with experience in React.js to join our team at Mobile Programming LLC.Job SummaryThe ideal candidate will have 4 years of experience in SharePoint development and strong expertise in React.js. The position is available across multiple locations, and the candidate should be ready to...


  • Delhi, Delhi, India NeoLotex Business Solutions Private Limited Full time

    SharePoint Migration ExpertWe are seeking a highly skilled SharePoint migration expert to join our team at NeoLotex Business Solutions Private Limited. As a premier global technology solutions provider, we specialize in digital transformation initiatives, cloud solutions, data analytics, quality assurance, application development, and learning solutions.Key...


  • Delhi, Delhi, India Mobile Programming LLC Full time

    Job Title: SharePoint DeveloperJob Overview:We are seeking a skilled SharePoint Developer with experience in React.js to join our team at Mobile Programming LLC. The ideal candidate will have 4 years of experience in SharePoint development and strong expertise in React.js.Key Responsibilities:Develop and maintain SharePoint solutions, integrating them with...


  • Delhi, Delhi, India Mobile Programming LLC Full time

    Job Title : SharePoint DeveloperJob Summary : We are seeking a skilled SharePoint Developer with experience in React.js to join our team at Mobile Programming LLC. The ideal candidate will have 4 years of experience in SharePoint development and strong expertise in React.js.Key Responsibilities :Develop and maintain SharePoint solutions, integrating them...


  • Delhi, Delhi, India Accentuate Business Solutions Pvt Ltd Full time

    Key Responsibilities:    Design and develop SharePoint solutions for Accentuate Business Solutions Pvt Ltd using SharePoint Online.    Collaborate with the team to identify and prioritize requirements for SharePoint development.    Implement Web APIs, SharePoint CSOM, SharePoint REST API, and React to create secure and high-performance web...

  • IT Support Specialist

    3 weeks ago


    Delhi, Delhi, India Riverforest Connections Private Limited Full time

    Job Title: IT Support SpecialistWe are seeking an experienced IT Support Specialist to join our team at Riverforest Connections Private Limited. The successful candidate will provide advanced IT support to business partners and guidance to junior team members.Key Responsibilities:Provide enterprise-level IT support to clients by working closely with service...


  • Delhi, Delhi, India Mitr HR Solution Full time

    Job Title: SharePoint ArchitectJob Summary:We are seeking an experienced SharePoint Architect to join our team at Mitr HR Solution. The ideal candidate will have a strong background in SharePoint architecture and development, with experience in modern development strategies using SPFx and JS frameworks like React and Angular.Key Responsibilities:Design and...


  • Delhi, Delhi, India Purpose Campaigns Full time

    ### Role OverviewWe are seeking a skilled Staffing and Operations Support Specialist to join our team at Purpose Campaigns. As a Staffing and Operations Support Specialist, you will play a pivotal role in ensuring efficient resource management, staffing optimization, and operational support in-region and globally.### Key Responsibilities* Global Resource...

  • IT Support Specialist

    2 weeks ago


    Delhi, Delhi, India Riverforest Connections Private Limited Full time

    Job SummaryWe are seeking a highly skilled IT Support Specialist to join our team at Riverforest Connections Private Limited. The successful candidate will provide advanced IT support to business partners and guidance to junior team members.Key ResponsibilitiesProvide enterprise-level IT support to clients by working closely with service teams within ITS and...

  • IT Support Specialist

    3 weeks ago


    Delhi, Delhi, India Careerxtra Full time

    Job Title: IT Support Specialist (French)We are seeking a highly skilled IT Support Specialist to join our team at Careerxtra. As an IT Support Specialist, you will be responsible for providing technical support to our clients, troubleshooting issues, and resolving problems in a timely and efficient manner.Key Responsibilities:Provide technical support to...


  • Delhi, Delhi, India ADVENXA Full time

    Job DescriptionJob Title: Branch Support Operations Sales SpecialistJob Summary: We are seeking a highly skilled Branch Support Operations Sales Specialist to join our team at ADVENXA. The successful candidate will be responsible for ensuring compliance with KYC regulations, updating customer information, and conducting regular audits to verify the accuracy...


  • Delhi, Delhi, India thinkbridge Full time

    Job Title: Windows Server Infrastructure SpecialistWe're looking for a skilled Windows expert to manage our Windows Server environments, Active Directory, and Microsoft cloud services. The ideal candidate will have 5-8 years of experience in managing Windows Server environments and related applications.About thinkbridgeAt thinkbridge, we empower growth-stage...


  • Delhi, Delhi, India Regalo kitchens Pvt Ltd Full time

    Business Operations SpecialistRegalo kitchens Pvt Ltd is seeking a highly skilled Business Operations Specialist to join our team. As a Business Operations Specialist, you will be responsible for managing various administrative duties, including data management, project processing, market research, data analysis, and finances.Key Responsibilities:Conducting...

  • IT Support Specialist

    3 weeks ago


    Delhi, Delhi, India ARKANCE IN Private Limited (Formerly Capricot) Full time

    Job Title: IT Support SpecialistThe IT Support Specialist plays a vital role in providing technical assistance and support to our employees, ensuring they can effectively use the technology and systems required for their roles.Key Responsibilities:Technical Support: Provide first and second-level support, responding to and resolving technical support...

  • IT Support Specialist

    2 weeks ago


    Delhi, Delhi, India BwB Full time

    About the RoleThe IT Support Specialist role at Bankers Without Boundaries ('BwB') is a critical position that requires a highly skilled and experienced professional to implement IT procedures, develop websites, and provide best practice solutions to improve individual and firm-wide efficiencies across BwB's technologies.Key ResponsibilitiesProvide Microsoft...

  • IT Support Specialist

    3 weeks ago


    Delhi, Delhi, India Riverforest Connections Private Limited Full time

    Job DescriptionThe IT Support Specialist will provide advanced IT support to business partners in the New Delhi office and guidance to more junior team members in the team. The role involves providing enterprise-level IT support to clients by working closely with service teams within ITS and service vendors and identifying and resolving basic to complex...

  • IT Support Specialist

    2 weeks ago


    Delhi, Delhi, India Riverforest Connections Private Limited Full time

    Job SummaryWe are seeking an experienced IT Support Specialist to join our team at Riverforest Connections Private Limited. The successful candidate will provide advanced IT support to business partners and guidance to junior team members.Key ResponsibilitiesProvide enterprise-level IT support to clients by working closely with service teams within ITS and...

  • IT Support Specialist

    2 weeks ago


    Delhi, Delhi, India eduCLaaS Full time

    Job Title: IT Support SpecialistJob Summary: We are seeking an experienced IT Support Specialist to join our team at eduCLaaS. The successful candidate will provide remote technical support to internal and external users, ensuring seamless IT services.Key Responsibilities:Provide remote support to end-users with technical issuesIdentify, analyze, and resolve...

  • IT Support Specialist

    2 weeks ago


    Delhi, Delhi, India Careerxtra Full time

    About the RoleWere looking for a skilled IT Support Specialist to join our team at Careerxtra. As an IT Support Specialist, you will be responsible for providing top-notch technical support to our clients, troubleshooting complex issues, and ensuring that our systems are running smoothly.Key Responsibilities• Client Support: Manage incoming user queries...