
Sales Growth Catalyst
12 hours ago
Strategic Sales Partner
The ideal candidate will play a pivotal role in driving business growth through strategic partnerships and relationship-building with key customers.
Key Responsibilities:
- Relationship Management: Foster and maintain profitable relationships with key customers, ensuring their needs are met and exceeded.
- Performance Oversight: Monitor the performance of sales team-managed customer relationships, providing guidance and support as needed.
- Order and Payment Management: Follow up on orders and ensure timely payment recovery, maintaining a positive cash flow.
- Customer Complaint Resolution: Address customer complaints promptly and efficiently, leveraging excellent interpersonal and communication skills to resolve issues effectively.
- Product Updates: Keep customers informed about new products and services, creating opportunities for increased sales and revenue.
- Query Handling and Escalation: Enthusiastically address customer queries, escalating complex issues to ensure timely resolution.
- Individual Customer Needs: Understand and address individual customer needs, fostering long-term relationships and loyalty.
Requirements:
- Education: A bachelor's degree in administration or a related field (or equivalent graduate degree).
- Experience: A minimum of 6 months to 2 years of experience in a sales operations or related role.
- Skills: Excellent interpersonal and communication skills, proficiency in Microsoft applications, and a strong focus on customer satisfaction.
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