Account Growth Specialist

24 hours ago


Ahmedabad, Gujarat, India Techify Solutions Pvt Ltd Full time

Job Title: Account Growth Specialist

Salary: $100,000 - $160,000 per year

About the Role:

We are seeking a highly motivated and experienced Account Growth Specialist to join our team at Techify Solutions Pvt Ltd. As an Account Growth Specialist, you will be responsible for driving revenue growth and expansion of our existing client base through strategic planning, relationship building, and consultative selling.

Key Responsibilities:

  • Develop and execute initiatives that align with the company's strategic goals, such as increasing platform adoption, driving upsell and cross-sell opportunities, and expanding client relationships.
  • Collaborate with sales, marketing, and product teams to design and implement campaigns or programs that generate additional value for clients, ultimately contributing to increased revenue and long-term business success.
  • Provide proactive support to clients, identifying potential challenges early and working with internal teams to resolve issues promptly.
  • Act as the primary point of contact for client queries, requests, and escalations, ensuring timely resolution and high levels of client satisfaction.
  • Develop and maintain strong relationships with key stakeholders within client organizations, including C-level executives, sales teams, and customer support teams.
  • Stay up-to-date with industry trends, competitor activity, and emerging technologies to ensure our clients remain ahead of the curve.

Requirements:

  • Bachelor's degree in Business, Marketing or a related field.
  • 5+ years of relevant experience in account management, sales, or a related field, preferably within the SaaS or technology industry.
  • Proven track record of driving revenue growth and expansion of existing client base.
  • Strong understanding of CRM and loyalty management software, with experience in implementing and optimizing solutions for clients.


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