Technical Support Specialist

3 days ago

Noida, Uttar Pradesh, India beBeeCustomerService Full time ₹ 1,04,000 - ₹ 1,30,878
Technical Support Professional

Job Summary:

We are seeking a skilled Technical Support Professional to provide exceptional customer service and technical support for our clients.

Key Responsibilities:

  • Investigate and resolve customer complaints in a timely and professional manner.
  • Provide technical support and troubleshooting assistance to customers via phone, email, and chat.
  • Work collaboratively with internal teams to ensure seamless issue resolution.
  • Maintain accurate records of customer interactions and resolutions.

Required Skills and Qualifications:

To succeed in this role, you will need:

  • Excellent communication and interpersonal skills.
  • A strong background in technical support or a related field.
  • Proficiency in computer software and hardware, including Microsoft Office and internet applications.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.

Benefits:

We offer a competitive salary and benefits package, including:

  • Medical, dental, and vision insurance.
  • 401(k) retirement plan.
  • Paid time off and holidays.

Other Opportunities:

In addition to the above benefits, we also offer:

  • Professional development opportunities.
  • A dynamic and supportive work environment.
  • The chance to work with a diverse group of professionals.

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