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Senior Technical Support Specialist
2 weeks ago
Job Title: Senior Technical Support Specialist
Job DescriptionThis is a challenging role that requires a high level of technical expertise and excellent communication skills.
The ideal candidate will have a strong background in Windows operating systems, desktop hardware, and software troubleshooting.
As a senior technical support specialist, you will be responsible for resolving complex technical issues, collaborating with other departments to identify and resolve cross-functional problems, and providing exceptional customer service.
Required Skills and Qualifications- Email/Chat Support: Providing timely and effective support to customers through various communication channels.
- Desktop Support: Installing, upgrading, supporting, and troubleshooting Windows OS and authorized desktop applications on laptops/desktops.
- Technical Troubleshooting: Assisting users with technical issues in patient care systems and other authorized desktop applications.
As a valued member of our team, you can expect a competitive salary, comprehensive benefits package, and opportunities for career growth and development.
OthersWe are committed to creating a work environment that is inclusive, respectful, and supportive. If you are a motivated individual who is passionate about delivering exceptional customer service and technical support, we encourage you to apply for this exciting opportunity.
