Technical Support Specialist

2 weeks ago

Noida, Uttar Pradesh, India beBeeTechnical Full time ₹ 8,00,000 - ₹ 12,00,000

Job Overview:

We are seeking an experienced Technical Support Specialist to join our team. The ideal candidate will have a strong background in troubleshooting Microsoft 365 and Mac systems, with excellent English communication skills and experience working with international clients.

This role involves resolving technical queries for end-users across global regions and ensuring seamless IT support delivery.

The successful candidate will be responsible for providing remote and on-site technical support, troubleshooting issues related to Microsoft Outlook, Wi-Fi, printers, networks, and MacBook systems, and maintaining documentation of issues and resolutions in a knowledge base.

Key Responsibilities:

  • Provide technical support for end-users across global regions
  • Troubleshoot issues related to Microsoft Outlook, Wi-Fi, printers, networks, and MacBook systems
  • Maintain documentation of issues and resolutions in a knowledge base
  • Participate in IT exercises like disaster recovery, quarterly maintenance, and hardware lifecycle governance
  • Coordinate with internal teams and vendors to ensure timely resolution

Required Skills & Qualifications:

  • At least 1.5 years of experience in technical support
  • Strong command of English (verbal and written)
  • Experience supporting international clients (US, UK, Australia)
  • Familiarity with Mac OS support and related technical steps
  • Ability to manage high-severity issues and prioritize tasks effectively

Benefits:

This role offers a competitive compensation package, opportunities for professional growth and development, and a dynamic work environment.

  • Technical Support Specialist

    2 weeks ago

    Noida, Uttar Pradesh, India beBeeSupport Full time ₹ 40,00,000 - ₹ 80,00,000

    Job Title:Technical Support SpecialistJob Description:We are seeking a highly skilled Technical Support Specialist to join our team. The ideal candidate will be responsible for implementing and monitoring the infrastructure.

  • Technical Support Specialist

    6 days ago

    Noida, Uttar Pradesh, India iNextErp Solutions Pvt. Ltd. Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Company DescriptioniNextErp Solutions is dedicated to delivering innovative and cutting-edge solutions to businesses across various industries. Specializing in IT consulting, custom software development, data analytics, cloud solutions, and ERP system integrations, iNextErp Solutions aims to streamline business operations. The company provides tailored...

  • Technical Support Specialist

    2 weeks ago

    Noida, Uttar Pradesh, India beBeeCustomerSupport Full time ₹ 60,00,000 - ₹ 1,20,00,000

    Job Details:We are seeking a highly skilled Technical Support Specialist to join our team in Noida, India. As a Technical Support Specialist, you will be responsible for providing L1.5 technical guidance in activities associated with identification, prioritization & resolution of reported problems through Phone, Email & Chat.Responsibilities:- Provide...

  • Technical Support Specialist

    2 weeks ago

    Noida, Uttar Pradesh, India beBeeSupport Full time ₹ 6,00,000 - ₹ 12,00,000

    Job Title: Technical Support SpecialistAbout the RoleWe are seeking a skilled and experienced Technical Support Specialist to join our team in Noida, India.Key Responsibilities:Provide technical guidance and support to customers via phone, email, chat, and other communication channels.Strong troubleshooting knowledge of MS Windows, PC Hardware, Internet...

  • Technical Support Specialist

    2 weeks ago

    Noida, Uttar Pradesh, India Zafify Full time

    About the Role The Technical Support Specialist will be responsible for providing exceptional support to our customers, ensuring their technical issues are resolved efficiently and effectively. Responsibilities Respond to customer inquiries and provide technical assistance. Diagnose and troubleshoot hardware and software issues. Document and...

  • Technical Support Specialist

    1 week ago

    Noida, Uttar Pradesh, India Zafify Full time

    About the Role The Technical Support Specialist will be responsible for providing exceptional support to our customers, ensuring their technical issues are resolved efficiently and effectively. Responsibilities Respond to customer inquiries and provide technical assistance. Diagnose and troubleshoot hardware and software issues. Document and track customer...

  • Senior Technical Support Specialist

    2 weeks ago

    Noida, Uttar Pradesh, India HCLTech Full time

    Hi EveryoneAbout the CompanyHCL Tech is hiring for Senior Technical Support Specialist.About the RoleThe Senior Technical Support Specialist will be responsible for providing expert product support and technical guidance.ResponsibilitiesExpert Knowledge In Product Support (L1-L2-L3) Encompassing Troubleshooting, Escalation Management, And Technical...

  • Senior Technical Support Specialist

    2 weeks ago

    Noida, Uttar Pradesh, India HCLTech Full time

    Hi Everyone About the Company HCL Tech is hiring for Senior Technical Support Specialist. About the Role The Senior Technical Support Specialist will be responsible for providing expert product support and technical guidance. Responsibilities Expert Knowledge In Product Support (L1-L2-L3) Encompassing Troubleshooting, Escalation Management, And Technical...

  • Technical Support Specialist

    1 week ago

    Noida, Uttar Pradesh, India beBeeInfrastructure Full time ₹ 9,00,000 - ₹ 12,00,000

    Job Title: Technical Support SpecialistKey Responsibilities:Provide technical support in infrastructure services, responding to issues and assisting in tasks.Contribute to the implementation of infrastructure projects and assignments.Monitor and troubleshoot infrastructure systems, ensuring reliability and performance.Required Skills and...

  • Technical Support Specialist

    2 weeks ago

    Noida, Uttar Pradesh, India beBeeTechnical Full time ₹ 12,00,000 - ₹ 15,00,000

    Job Summary:We are seeking a highly skilled professional to join our team as a Technical Support Specialist.The successful candidate will be responsible for resolving technical issues and providing expertise to obtain customer acceptance and satisfaction.Key Responsibilities:The primary focus of this role is to report discrepancies from customers after...