Customer Success Advocate

6 days ago


Mumbai, Maharashtra, India Red Hat India Private Limited Full time
About the Role
As a Customer Success Advocate at Red Hat, you will play a vital role in ensuring our clients achieve success with our products and platforms. Your primary responsibility will be to develop and implement customized success plans for select clients, working closely with their senior executives, Enterprise Architects, IT Management, and Developers. You will collaborate with internal and external teams to design proof of concepts and programs, oversee implementation projects, and remove technical, process, and program blockers.

Key Responsibilities:
  • Develop and execute customized success plans for select clients.
  • Work closely with client stakeholders to identify and address pain points.
  • Collaborate with internal and external teams to design and implement proof of concepts and programs.
  • Oversee implementation projects to ensure successful adoption of our products and platforms.

What We Offer
At Red Hat, we offer a dynamic work environment where creativity, passion, and innovation thrive. Our associates have the flexibility to choose from various work environments, including office, fully remote, or office-flex options. We encourage open communication, collaboration, and continuous learning. Our goal is to foster an inclusive culture that empowers diverse voices and perspectives.

Why Join Us
If you are passionate about delivering exceptional customer experiences, working collaboratively with cross-functional teams, and driving business growth, this role may be the perfect fit for you. Join us and become part of a community that values innovation, inclusivity, and mutual respect.

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