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Global Business Development Representative
2 weeks ago
International Sales and Customer Service Professional
We are seeking an experienced sales professional to join our team as an International Sales and Customer Service representative. This role requires a unique blend of skills, including sales acumen, customer service expertise, and the ability to work effectively in a fast-paced international environment.
About the RoleThis is a challenging opportunity for a motivated individual who is passionate about delivering exceptional customer experiences and driving sales growth through strategic partnerships and relationships.
The successful candidate will be responsible for engaging with potential customers, understanding their needs, and providing tailored solutions that meet their business objectives. They will also be required to handle price negotiations, offer promotions, and close deals efficiently while ensuring a high standard of customer satisfaction.
Key Responsibilities- Engage with potential international customers via inbound/outbound calls, chat, or email
- Understand customer needs and provide tailored solutions or product recommendations
- Convert leads into sales while ensuring a high standard of customer experience
- Meet or exceed sales targets, including upselling and cross-selling KPIs
- Handle price negotiations, offer promotions, and close deals efficiently
- Provide Level II support for post-sales queries, complaints, and technical/product issues
To succeed in this role, you will need:
- A minimum of 13 years of experience in international sales and/or customer support
- Fluent English language skills with a neutral or regional international accent
- Strong persuasion, needs analysis, and objection handling skills
- CRM system proficiency (e.g., Salesforce, Zoho, Zendesk)
- Excellent communication and interpersonal skills
In return for your hard work and dedication, we offer:
- A competitive salary package
- Ongoing training and development opportunities
- A dynamic and supportive work environment
- The chance to work with a talented team of professionals
Are you ready to take on this exciting challenge? If so, please submit your application today
