Custom Product Development Specialist
7 days ago
About us
We are a leading manufacturer and exporter of hand-knotted rugs and home furnishings.
Job Title: Merchandiser - Custom Manager
We seek a detail-driven individual to oversee our custom order lifecycle, from client brief to delivery.
- Execute custom orders, including design interpretation, sampling, costing, production timelines, and final delivery.
- Collaborate with clients, designers, and internal teams to understand specifications and technical requirements.
- Translate client briefs into actionable production plans.
- Maintain custom order trackers, T&A calendars, and internal coordination sheets.
The ideal candidate has a B.FTech degree from NIFT, 4–5 years of merchandising experience, and proficiency in MS Excel, Adobe Illustrator/Photoshop, and PLM or order management systems.
This is a cross-functional role requiring close collaboration with designers, production teams, artisans, and global clients to deliver high-end, customized products that meet aesthetic, technical, and delivery specifications.
Key Responsibilities:
- Foster effective communication between clients, designers, and production teams to ensure seamless execution of custom orders.
- Conduct feasibility analysis for custom requirements and ensure adherence to quality and compliance standards.
- Develop and maintain strategic partnerships with weaving clusters, dyeing units, and artisans to achieve timely delivery and cost-effectiveness.
- Analyze market trends and customer preferences to inform product development and pricing strategies.
Key Qualifications & Skills:
- B.FTech from NIFT (mandatory)
- 4–5 years of relevant experience in merchandising, preferably in home furnishings, textiles, or bespoke fashion/luxury sector
- Strong knowledge of textile techniques, materials, dyeing processes, and hand-crafted production methods
- Excellent understanding of custom order workflows – from client brief to production to delivery
This role requires a detail-oriented and proactive individual with excellent communication and problem-solving skills, as well as the ability to work independently and manage multiple projects simultaneously.
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