Customer Experience Specialist

2 days ago


Surat, Gujarat, India beBeeCustomerExperience Full time ₹ 8,00,000 - ₹ 12,00,000
Job Overview

We are seeking a talented professional to fill the role of Customer Experience Specialist. As a key member of our team, you will be responsible for driving business growth through market research and product development initiatives.

Key Responsibilities:
  • Develop and execute market research strategies to identify emerging trends and customer needs, informing product development and go-to-market initiatives.
  • Collaborate with cross-functional teams to align research findings with customer requirements and preferences.
  • Analyze data and translate insights into actionable marketing strategies to drive revenue growth.
  • Support product launches and technical presentations, building strong relationships with distributors and end-users.
Requirements:
  • Bachelor's degree in Engineering or a related field.
  • 2+ years of experience in marketing or R&D roles within manufacturing/tooling sectors, with a focus on customer-facing activities.
  • Strong analytical and communication skills, with the ability to work collaboratively with cross-functional teams.
  • Ability to travel across assigned territories and adapt to changing business needs.


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