Senior Customer Experience Manager

Senior CX Implementation SpecialistWe are seeking a seasoned professional to spearhead customer experience program implementations across the APAC & EMEA region, leveraging platforms such as Medallia and Qualtrics.Main Responsibilities:Design and develop scalable, high-performance CX survey programs on Medallia Experience Cloud and Qualtrics XM.Implement new...

Senior Talent Development ManagerThe Senior Talent Development Manager will drive the organization's learning and development strategy, focusing on luxury retail excellence. This role ensures that employees embody the brand's values and deliver exceptional customer experiences.This senior position is responsible for managing training programs across various...

Customer Experience Manager    We are seeking an experienced and results-driven Customer Experience Manager to lead our customer engagement efforts.About the Role:Develop and implement strategies to enhance customer satisfaction and retention.Manage customer relationships, resolve issues, and provide exceptional service.Collaborate with cross-functional...

Job Overview:We are seeking a Customer Service Representative to handle voice and non-voice interactions.This role requires strong communication skills, patience, and problem-solving abilities. The ideal candidate will be able to respond to customer inquiries, resolve issues, and provide top-notch service in English, across various communication channels,...

Customer Experience RepresentativeWe are seeking a skilled professional to deliver exceptional customer experiences through timely responses, issue resolution, and proactive feedback collection via emails, calls, and chat channels.The ideal candidate will possess excellent customer service skills, problem-solving abilities, and interpersonal skills. Strong...

Job Description">">Vigneto is a premium D2C tableware brand that offers the best-in-class tableware products inspired by Indian taste and aesthetics. Our mission is to create exceptional products that elevate your dining experience.">The successful candidate will be responsible for handling customer queries, issues, concerns, feedback, and grievances over...

Billing Executive/Cashier RoleOptimize customer experience and financial performance with a cash handling expert.Utilize enterprise resource planning systems to identify outstanding accounts, generate invoices specific to customers, and ensure timely delivery.Deliver invoices to clients via digital channels, reconcile payments with invoices, and manage petty...

Job DescriptionAs a Customer Service Manager, you will be responsible for the end-to-end resolution of customer requests, complaints, and escalations within a defined turnaround time. This involves preparing weekly, fortnightly, and monthly management information systems (MIS) reports, analyzing complaints to identify major areas of customer dissatisfaction,...

Job Category KMBL Degree Level Bachelor s Degree Customer Service Manager - Support Services-Customer Service Job Role End to End Resolution of Requests Complaints escalations received from the customers regulators and senior Management with quality communication within the defined Turn around time Preparing weekly Fortnight and Monthly MIS ...

About the Role:As a senior patient experience lead, you will be responsible for driving high-quality patient interactions and engagement initiatives.The role involves building strong relationships with patients, ensuring seamless communication, and delivering exceptional patient outcomes.Key Responsibilities:Resolve complex customer queries related to dental...