Customer Service Manager-support Services-customer Service

3 weeks ago

Surat, Gujarat, India Kotak Mahindra Bank Full time

Job Category KMBL Degree Level Bachelor s Degree Customer Service Manager - Support Services-Customer Service Job Role End to End Resolution of Requests Complaints escalations received from the customers regulators and senior Management with quality communication within the defined Turn around time Preparing weekly Fortnight and Monthly MIS Complaint analysis to identify major areas of customer dissonance and suggesting ways to reduce them Job Requirements Graduate Excellent written and oral communication skills Eye for details Proficient in MS Office applications Prior experience of Customer Service in Retail Assets will be an added advantage Should be a quick thinker and be able to communicate resolution solutions to customers effectively Strong interpersonal Skills Knowledge of systems like Siebel Core

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    Surat, Gujarat, India ZORKO Limited Full time ₹ 2,40,000 - ₹ 6,00,000 per year

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    Surat, Gujarat, India TP Full time

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    Customer Service RepresentativeJob Description:

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    Surat, Gujarat, India Airblack Full time

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    Surat, Gujarat, India Vodafone Idea Limited Full time ₹ 9,00,000 - ₹ 12,00,000 per year

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    Surat, Gujarat, India Schindler Full time ₹ 2,00,000 - ₹ 6,00,000 per year

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