Global Customer Success Administration Lead

1 day ago


Pune, Maharashtra, India Energy Exemplar Full time
About the Position

We are seeking a seasoned Global Customer Success Administration Lead to join our team at Energy Exemplar. This role demands strong leadership skills, as you will be responsible for managing a team of Customer Success Administrators who will execute deal-related administrative tasks in a proactive, timely, and accurate manner.

Key Responsibilities:
  • Manage administrative tasks related to renewals, including generating renewal notices, processing contract amendments, and routing purchase orders.
  • Work within strict deadlines to ensure operational efficiency and accuracy.
  • Develop and maintain global customer success business operations plans, scorecards, and reports, including weekly and monthly business review documents.
Candidate Requirements & Qualifications:
  • 7+ years of experience in Sales Operations and Administration.
  • Proven leadership experience with the ability to establish and build teams and processes from the ground up.
  • Must have experience working in a global environment.
Salary Range: $120,000 - $180,000 per yearBenefits:

We offer a competitive salary range, a comprehensive benefits package, and opportunities for professional growth and development.



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