WNS Global Services: Customer Support Agent

At WNS Global Services, we are seeking a highly skilled Customer Service Agent to join our team in Pune. The ideal candidate will be responsible for handling customer queries related to flights, hotels, packages, insurance products, and services across various industries.Key Responsibilities:Provide solutions to customers in a timely and professional...

**Job Overview**We are seeking a skilled and experienced Deputy Manager to join our team at WNS Global Services. The ideal candidate will have a strong background in client engagement, process improvements, and account management.**Estimated Salary Range:** ₹10-15 lakhs per annum**Job Description**In this role, you will be responsible for:Acting as the...

Job SummaryWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at WNS Global Services. As a key member of our customer support team, you will be responsible for providing exceptional service to our clients, resolving customer inquiries and issues in a timely and professional manner.Key ResponsibilitiesHandle...

Job Title: Customer Service Voice Associate - India - Operations RoleAbout the Role: We are seeking a skilled Customer Service Voice Associate to join our team at WNS Global Services in India. The role involves handling travel-related calls for bookings, reservations, cancellations, baggage, and other similar tasks.Key Responsibilities:Handling customer...

Job Title: Customer Service RepresentativeWe are seeking a highly motivated and customer-focused Customer Service Representative to join our team at WNS Global Services in Pune.Job DescriptionAs a Customer Service Representative, you will be responsible for handling customer queries and providing solutions to customers pertaining to flight, hotel, packages,...

Job Role SummaryThe WNS Global Services team is seeking a skilled Financial Services Expert to support our US business hours. This role will involve analyzing and resolving financial operations and transactions, ensuring timely completion of activities and maintaining high accuracy levels. The ideal candidate will possess strong analytical skills, excellent...

WNS Global Services is seeking a skilled Senior Transactional Quality Assurance Specialist to join their team in Pune, India. As a key member of the organization, you will be responsible for ensuring the highest quality standards in transactional processes.The ideal candidate will have at least 3 years of experience in Procure to Pay (P2P) or Order to Cash...

Job Title: IT Service Desk SpecialistJob Summary: We are seeking a skilled IT Service Desk Specialist to join our team at WNS Global Services. The ideal candidate will have excellent communication skills, a working knowledge of ITIL best practices, and experience in supporting IT issues. Key Responsibilities:Coordinate with resolver groups to ensure that...

We are seeking a highly motivated and experienced Customer Service Representative to join our team at WNS Global Services. As a key member of our customer-facing team, you will be responsible for delivering exceptional customer experiences through prompt and accurate resolution of customer inquiries and issues.Job SummaryThis is a fantastic opportunity for...

Job Description:    We are seeking a skilled Service Desk Manager - Technical Support to join our team at WNS Global Services.Key Responsibilities:Coordinate with resolver groups to ensure issues are routed to the respective team and resolved or escalated.Update and maintain KB for end-users and tech team members.Ensure all calls and issues are dealt...

Job Title: Application Support ExpertAbout the Role:We are seeking an experienced Application Support Expert to join our team at WNS Global Services. The ideal candidate will have a strong background in Application Support Experience, with a focus on WEB API, Customer Support, and Technical Skills such as Type Scripts, SQL, and ITIL Process Knowledge.Key...

Job SummaryWe are seeking a highly skilled and experienced IT Service Desk Manager to join our team at WNS Global Services. This role will be responsible for providing technical support to our clients and ensuring that all service desk operations are running smoothly.Key ResponsibilitiesProvide technical support to clients via phone, email, and chatResolve...

Job DescriptionWNS (Holdings) Limited (NYSE: WNS), a leading Business Process Management (BPM) company, seeks a skilled customer service representative to join our team. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across 10 industries.We deliver an...

About the Role:The Service Desk IT Analyst will be responsible for providing technical support to end-users and ensuring that all IT issues are resolved in a timely and efficient manner.Responsibilities:Coordinate with resolver groups to ensure that issues are routed to the respective team and resolved or escalated.Update and maintain the knowledge base for...

Job Title: Lead Associate - Transactional Quality SpecialistJob Summary: We are seeking a highly skilled and experienced Quality Assurance Specialist to join our team at WNS Global Services. The successful candidate will be responsible for ensuring the quality of our transactional processes and driving continuous improvement.Key Responsibilities:Complete...

Mortgage Underwriting Associate RoleAbout the JobAt WNS Global Services, we are seeking a highly skilled Mortgage Underwriting Associate to join our team. As a key member of our underwriting team, you will play a critical role in evaluating and determining the eligibility of loan applications for residential mortgage loans.ResponsibilitiesReview and analyze...

About the Role:We are seeking a highly skilled Technical Support Specialist to join our WNS Global Services team. As a Senior IT Service Desk Analyst - TS, you will be responsible for providing exceptional support to our clients, ensuring timely and efficient resolution of IT issues.Key Responsibilities: Coordinate with resolver groups to ensure that issues...

Job Summary">We are seeking a seasoned Workday Consultant to join our team at WNS Global Services. As a key member of our HR systems team, you will play a vital role in designing and implementing innovative solutions within the Workday platform.About the Role">The ideal candidate will possess a strong understanding of Workday architecture and be capable of...

About this role:We are seeking a highly skilled Senior Associate to join our team at WNS Global Services. In this role, you will be responsible for managing the order to cash process, ensuring timely and accurate collections, and providing exceptional customer service.Key Responsibilities:Manage and resolve customer disputes in a timely and professional...

Company OverviewWelcome to WNS (Holdings) Limited, a leading Business Process Management (BPM) company.We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across 10 industries.Our team is dedicated to delivering exceptional customer experiences in the...