Application Support Expert

3 weeks ago


Pune, Maharashtra, India WNS Global Services Full time

Job Title: Application Support Expert

About the Role:

We are seeking an experienced Application Support Expert to join our team at WNS Global Services. The ideal candidate will have a strong background in Application Support Experience, with a focus on WEB API, Customer Support, and Technical Skills such as Type Scripts, SQL, and ITIL Process Knowledge.

Key Responsibilities:

  1. Provide exceptional Application Support to our clients, ensuring timely issue resolution and high levels of customer satisfaction.
  2. Collaborate with cross-functional teams to identify and implement process improvements, enhancing overall efficiency and effectiveness.
  3. Stay up-to-date with industry trends and technological advancements, applying this knowledge to drive innovation and growth within the organization.

Requirements:

  • BCA, BCS, MCA, MCS, B.Tech, or M.Tech degree in a relevant field.
  • Proven experience in Application Support, with a focus on WEB API, Customer Support, and Technical Skills.
  • Excellent written and verbal communication skills, with the ability to articulate complex technical concepts to non-technical stakeholders.


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