Application Support Expert
3 weeks ago
Job Title: Application Support Expert
About the Role:
We are seeking an experienced Application Support Expert to join our team at WNS Global Services. The ideal candidate will have a strong background in Application Support Experience, with a focus on WEB API, Customer Support, and Technical Skills such as Type Scripts, SQL, and ITIL Process Knowledge.
Key Responsibilities:
- Provide exceptional Application Support to our clients, ensuring timely issue resolution and high levels of customer satisfaction.
- Collaborate with cross-functional teams to identify and implement process improvements, enhancing overall efficiency and effectiveness.
- Stay up-to-date with industry trends and technological advancements, applying this knowledge to drive innovation and growth within the organization.
Requirements:
- BCA, BCS, MCA, MCS, B.Tech, or M.Tech degree in a relevant field.
- Proven experience in Application Support, with a focus on WEB API, Customer Support, and Technical Skills.
- Excellent written and verbal communication skills, with the ability to articulate complex technical concepts to non-technical stakeholders.
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