Technical Support Expert
2 weeks ago
A Technical Support Executive at Aryan Imaging And Business Consultants Pvt. Ltd. will be responsible for providing expert technical support to various hardware and software issues. The ideal candidate should have a strong background in computer hardware and software systems, with excellent problem-solving skills and the ability to work independently.
Key Responsibilities
- Assisting customers with technical issues related to computer hardware and software.
- Installing and configuring operating systems, software applications, and peripherals.
- Troubleshooting hardware and software problems using diagnostic tools and software.
- Providing remote technical support to customers using desktop sharing and remote access tools.
- Collaborating with internal teams to resolve complex technical issues.
Requirements
- Bachelor's degree in Computer Science, Information Technology, or related field.
- Minimum 2 years of experience as a desktop support engineer or support technician.
- Excellent knowledge of computer hardware, software systems, and peripherals.
- Strong problem-solving skills and ability to work independently.
Preferred Qualifications
- Experience with operating systems such as Windows 7, 10, and 11.
- Knowledge of software applications and peripherals.
- Ability to work flexible hours and travel if necessary.
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