Technical Support Specialist
7 hours ago
Fujitsu is seeking a highly skilled Service Desk Expert to join our team. As a key member of our service desk, you will provide technical support to our clients, analyzing and resolving complex technical issues related to our Student Information System.
Key Responsibilities- Analyze and resolve technical problems for School Districts using knowledge base and network analysis tools.
- Act as technical resource for Level 1 staff in troubleshooting, diagnosing, and resolving incidents for all aspects of the SIS application.
- Manage tickets and customer expectations to meet operational SLAs.
- Provide SIS guidance to School District clients.
- Work with Agile feature teams to resolve SIS related problems.
- Maintain confidentiality and document problems and resolutions for future reference.
- Create and update standard operating procedures, FAQ, troubleshooting, and knowledge base articles.
- 3-4 years of experience in a service desk environment.
- 1 year of Level 2 service desk support experience (MPLS network environment preferred).
- ITIL Certification or experience with ITIL and ITIL based ticketing systems.
- Familiarity with ServiceNow, Aspen, and WordPress.
-
Technical Support Specialist
7 days ago
Pune, Maharashtra, India TCP Corps Full timeJob Title: Technical Support SpecialistAbout the Role:At TCP Corps, we are seeking a highly skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing technical support and guidance to our clients and internal teams. Key Responsibilities:• Sound knowledge of Corporate Legal Processes•...
-
Technical Support Specialist
3 days ago
Pune, Maharashtra, India MICHELIN Full timeJob DescriptionJob Title: Technical Support SpecialistWe are seeking a highly skilled Technical Support Specialist to join our team at MICHELIN. As a Technical Support Specialist, you will be responsible for providing exceptional technical support to our customers, ensuring their issues are resolved promptly and efficiently.Key Responsibilities:Provide...
-
Technical Support Specialist
2 weeks ago
Pune, Maharashtra, India Radical Technologies Full timeJob Title: Technical Support SpecialistWe are seeking a highly skilled Technical Support Specialist to join our team at Radical Technologies. As a Technical Support Specialist, you will be responsible for providing high-quality technical support to clients, developers, and prospects across the world.Key Responsibilities:Provide technical support to clients...
-
Technical Support Specialist
4 days ago
Pune, Maharashtra, India Emblaze Hiring Solutions Full timeProviding Fast and Reliable Technical SupportAt Emblaze Hiring Solutions, we are seeking a skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing fast and reliable technical support to our customers.Key Responsibilities:Respond to customer inquiries in a timely and professional...
-
Technical Support Specialist
1 week ago
Pune, Maharashtra, India Ensono Full timeJob Summary: We are seeking a highly skilled Technical Support Specialist to join our team at Ensono. As a Technical Support Specialist, you will be the first point of contact for our associates and external clients regarding computer and network related incidents, requests, or issues.Key Responsibilities:Provide first-level support and initial point of...
-
Technical Support Specialist
7 days ago
Pune, Maharashtra, India White Force Outsourcing Pvt Ltd Full timeKey Responsibilities:As a Technical Support Specialist at White Force Outsourcing Pvt Ltd, you will be responsible for:Taking ownership of technical issues and working towards resolving them efficiently.Collaborating with the existing team to successfully triage technical support tickets.Providing exceptional support to customers, focusing on SQL and Oracle...
-
Technical Support Specialist
3 days ago
Pune, Maharashtra, India White Force Outsourcing Pvt Ltd Full time**Key Responsibilities:**We are seeking a highly skilled Technical Support Specialist to join our team at White Force Outsourcing Pvt Ltd. As a key member of our technical support team, you will be responsible for delivering exceptional customer service and technical solutions to our customers worldwide.**Key Skills and Qualifications:**Proven experience in...
-
Technical Support Specialist
2 weeks ago
Pune, Maharashtra, India Techwise Digital Full timeJob Title: Technical Support SpecialistWe are seeking a highly skilled Technical Support Specialist to join our team at Techwise Digital. As a Technical Support Specialist, you will be responsible for providing top-notch technical support and assistance to our users experiencing issues with Mobius software.Key Responsibilities:Provide technical support and...
-
Technical Support Specialist
7 days ago
Pune, Maharashtra, India Techwise Digital Full timeTechnical Support SpecialistAt Techwise Digital, we are seeking a highly skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing system administration for Mobius and Dazel products, as well as technical support and assistance to users experiencing issues with Mobius software.Key...
-
Technical Support Specialist
3 days ago
Pune, Maharashtra, India Virtusa Full timeJob OverviewVirtusa is seeking a highly skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing technical integration support for merchant integrations, resolving technical integration related queries, and identifying and addressing integration queries and issues.Key...
-
Technical Support Specialist
1 week ago
Pune, Maharashtra, India White Force Outsourcing Pvt Ltd Full time**Key Responsibilities:**1. Own and resolve technical issues with minimal turnaround time.2. Collaborate with team members to effectively triage technical support tickets.3. Provide exceptional support for custom SQL and Oracle solutions.**What We Offer:**A dynamic work environment at White Force Outsourcing Pvt Ltd, where you can grow and develop your...
-
Technical Support Specialist
1 week ago
Pune, Maharashtra, India White Force Outsourcing Pvt Ltd Full timeAt White Force Outsourcing Pvt Ltd, we are seeking a skilled Technical Support Specialist to join our team. The ideal candidate will have a strong background in technical issue resolution and excellent communication skills.The successful candidate will be responsible for:Taking ownership of technical issues and working towards resolving them in a timely...
-
Help Desk Support Specialist
2 weeks ago
Pune, Maharashtra, India Hawaii Tech Support Full timeAbout Hawaii Tech SupportHawaii Tech Support is a trusted IT partner dedicated to empowering clients with robust and resilient technology solutions. Our team values trustworthiness, helpfulness, and compassion in our collaborations to support clients. As a Microsoft Small Business Specialist, we provide end-to-end IT solutions with a focus on reliability and...
-
Technical Support Specialist
5 days ago
Pune, Maharashtra, India sterlingtechnolabs Full time**Job Title: VOIP and IT Systems Specialist**At Sterling Technolabs, we are seeking a highly skilled VOIP and IT Systems Specialist to join our team. As a key member of our IT department, you will be responsible for providing first-level support and troubleshooting for IT and VOIP issues.**Key Responsibilities:**Install, configure, and maintain VOIP systems,...
-
Technical Support Specialist
7 days ago
Pune, Maharashtra, India Agivant Technologies India Private Limited Full timeJob Title: Technical Support SpecialistJob Summary:Agivant Technologies India Private Limited is seeking a skilled Technical Support Specialist to provide advanced technical support on Data based Software Product to a global client base and partners. The ideal candidate will have a strong background in Linux, networking, and scripting (bash/python) and...
-
Technical Support Specialist
1 week ago
Pune, Maharashtra, India BMC Software, Inc. Full timeJob Description:We are seeking a highly skilled Technical Support Specialist to join our Support Services Team. As a Technical Support Specialist, you will be responsible for providing technical support to customers across the globe for issue resolutions. You will work closely with our customers to understand their technical requirements and provide...
-
Technical Support Specialist
7 days ago
Pune, Maharashtra, India White Force Outsourcing Pvt Ltd Full timeKey Responsibilities:As a Technical Support Specialist at White Force Outsourcing Pvt Ltd, you will be responsible for:Taking ownership of technical issues and working towards resolving them in a timely manner.Collaborating with the existing team to successfully triage technical support tickets.Providing exceptional support to customers with expertise in SQL...
-
Technical Support Specialist
3 days ago
Pune, Maharashtra, India Vyom Labs Pvt Ltd Full timeJob Title: Technical Support Specialist - IT InfrastructureJob Summary: We are looking for a skilled IT support specialist to join our team at Vyom Labs Pvt Ltd. As a technical support specialist, you will be responsible for providing technical assistance to our clients and internal teams, focusing on IT infrastructure, Azure, and Office 365...
-
Technical Support Specialist
6 days ago
Pune, Maharashtra, India White Force Outsourcing Pvt Ltd Full timeKey Responsibilities:As a Technical Support Specialist at White Force Outsourcing Pvt Ltd, you will be responsible for:Taking ownership of technical issues and working towards resolving them in a timely manner.Collaborating with the existing team to successfully triage technical support tickets.Providing exceptional support to customers, addressing their...
-
Technical Support Specialist
5 days ago
Pune, Maharashtra, India MICHELIN Full timeJob SummaryWe are seeking a highly skilled Technical Support Specialist to join our team at MICHELIN. As a key member of our service delivery team, you will be responsible for providing exceptional technical support to our customers, ensuring timely resolution of incidents, and contributing to the continuous improvement of our services.Key...