Technical Support and Simulation Expert
3 weeks ago
About the Role
We are seeking a talented Technical Support and Simulation Expert to join our Customer Excellence team at Ansys. As a key member of our team, you will provide technical post-sales support to our customers, utilizing your expertise in LS-DYNA and Ansys simulations to find solutions to a wide range of technical challenges.
Responsibilities
- Provide high-quality and timely customer service to ensure customer satisfaction.
- Become a subject matter expert in one or more simulation areas, including LS-DYNA and Ansys.
- Improve Ansys software by submitting defects and enhancement requests.
- Write knowledge articles and post on the Ansys forum.
- Learn new features to support new releases.
- Collaborate with marketing and sales teams as needed.
Requirements
- Master of engineering degree or equivalent experience.
- Knowledge of LS-DYNA, Ansys, or other structural CAE software.
- Strong fundamentals in structural mechanics and FEA theory.
- Logical problem-solving and strong interpersonal/communication skills.
- Fluent in writing and speaking English.
About Us
Ansys is a global leader in engineering simulation, and our customers are the most innovative companies in the world. We are committed to creating a workplace that values diversity, equity, and inclusion, and we strive to make a positive impact on the world through our work. Join us in empowering innovation and driving human advancement.
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