Customer Service Representative

7 days ago


Pune, Maharashtra, India WNS Global Services Full time
Job Title: Customer Service Representative

We are seeking a highly motivated and customer-focused Customer Service Representative to join our team at WNS Global Services in Pune.



Job Description

As a Customer Service Representative, you will be responsible for handling customer queries and providing solutions to customers pertaining to flight, hotel, packages, insurance products and services, utilities bills across various industries like Travel, Insurance and Utilities.



Responsibilities


  • Handle customer inquiries and resolve issues in a timely and professional manner
  • Provide accurate and up-to-date information on products and services
  • Upsell and cross-sell relevant products and services to customers
  • Maintain a high level of customer satisfaction and loyalty


Qualifications

Undergraduate or Graduate degree in any field



Additional Information

This is a fantastic opportunity to work with a leading global business process management company and to develop your skills and expertise in customer service.



Language: English

Location: Pune

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