Customer Service Representative

2 weeks ago


Pune, Maharashtra, India HireBloc Ventures Pvt Ltd Full time

Job Title: Customer Service Representative

About Us: HireBloc Ventures Pvt Ltd is a leading provider of customer service solutions.

Job Description: We are seeking a skilled Customer Service Representative to join our team. The ideal candidate will have excellent communication skills, a strong understanding of customer service principles, and the ability to work in a fast-paced environment.

Key Responsibilities:

  • Resolve customer issues via phone, email, or chat.
  • Provide clear and concise information to customers.
  • Review account information and answer questions about billing or services.
  • Identify and escalate complex customer issues to senior team members.

Requirements:

  • 1+ year of customer service experience.
  • Excellent communication and problem-solving skills.
  • Ability to work in a team environment.
  • Basic computer skills and knowledge of Microsoft Office.

Perks and Benefits:

  • Competitive salary and benefits package.
  • Opportunities for career growth and professional development.
  • A dynamic and supportive work environment.


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