Customer Service Representative
2 weeks ago
Job Title: Customer Service Representative
About Us: HireBloc Ventures Pvt Ltd is a leading provider of customer service solutions.
Job Description: We are seeking a skilled Customer Service Representative to join our team. The ideal candidate will have excellent communication skills, a strong understanding of customer service principles, and the ability to work in a fast-paced environment.
Key Responsibilities:
- Resolve customer issues via phone, email, or chat.
- Provide clear and concise information to customers.
- Review account information and answer questions about billing or services.
- Identify and escalate complex customer issues to senior team members.
Requirements:
- 1+ year of customer service experience.
- Excellent communication and problem-solving skills.
- Ability to work in a team environment.
- Basic computer skills and knowledge of Microsoft Office.
Perks and Benefits:
- Competitive salary and benefits package.
- Opportunities for career growth and professional development.
- A dynamic and supportive work environment.
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