Customer Service Representative

15 hours ago


Kollam, Kerala, India beBeeCustomerService Full time ₹ 30,00,000 - ₹ 40,00,000
About the Role:

This is a fantastic opportunity for an ambitious individual to kick-start their career in customer service. The ideal candidate will have excellent communication skills, a passion for delivering exceptional customer experiences, and a strong desire to learn and grow with the company.

Key Responsibilities:
  • Handle inbound and outbound customer calls with professionalism and empathy.
  • Provide accurate information regarding products, services, and policies.
  • Record and update customer interactions in the CRM system.
  • Assist in resolving basic queries and escalating issues when required.
  • Ensure clear communication in Hindi and English at all times.
  • Support the team in improving customer satisfaction by delivering quality conversations.

This role offers the chance to work in rotational shifts and enjoy week offs. If you are a motivated individual with excellent communication skills and a positive approach to handling queries, we encourage you to apply.

What We Offer:

A dynamic work environment that fosters growth, learning, and collaboration.

Ongoing training and development opportunities to enhance your skills and knowledge.

A supportive team that values diversity, inclusion, and creativity.

The chance to make a real impact on customer satisfaction and contribute to the company's success.



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