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Customer Service Representative
2 weeks ago
We're seeking a highly skilled Customer Service Representative to join our team. This is an exciting opportunity for individuals who are passionate about delivering exceptional customer experiences.
About the Role:- As a Customer Service Representative, you will be responsible for providing timely and effective support to our customers via various channels, including phone, email, and chat.
- You will troubleshoot and resolve customer issues in a professional and courteous manner, escalating complex cases when necessary.
- Collaborate with other departments to address recurring issues and improve customer satisfaction.
- Bachelor's degree in any discipline (Business Administration or Communication preferred).
- 1-3 years' experience in customer service roles (app or tech industry).
- Excellent verbal and written communication skills in English and Hindi; knowledge of additional regional languages is an advantage.
- Opportunity to work with a dynamic team.
- Professional development and growth opportunities.
- A competitive compensation package.
