Customer Service Representative

2 weeks ago


Kollam, Kerala, India beBeeCustomerService Full time ₹ 9,00,000 - ₹ 12,00,000
Job Title: Customer Service Professional

The primary role of a Customer Service Professional is to provide timely and effective support to customers. This includes responding to inquiries, resolving issues, and ensuring customer satisfaction.

Key responsibilities include:

  • Providing product information and technical support via phone, email, or chat
  • Handling customer complaints and concerns in a professional manner
  • Following up with customers on abandoned carts to maximize conversions
  • Ensuring customer loyalty and satisfaction
Requirements:
  • Customer service, communication, and problem-solving skills
  • Minimum 1-2 years of experience in customer-facing roles
  • Excellent interpersonal and communication skills
  • Ability to handle multiple customer inquiries efficiently
  • Proficiency with customer support software or CRM tools is beneficial
Benefits:

As a valued member of our team, you will have the opportunity to work in a dynamic environment that prioritizes customer satisfaction.



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