Customer Service Professional

4 hours ago


Kollam, Kerala, India beBeeCustomer Full time ₹ 3,78,000 - ₹ 4,20,000

Job Role: Customer Service Representative

Job Description:

We are seeking a highly skilled and adaptable customer service professional to join our team. The ideal candidate will possess excellent communication skills, both verbal and written, and be able to work independently as well as part of a team.

  • The candidate will be responsible for handling customer inquiries and resolving issues efficiently.
  • They will provide multilingual support via phone and other channels.
  • Maintain productivity and quality standards.

Key Responsibilities:

• Handle customer complaints and resolve them promptly.

• Provide language-specific support in English, Hindi, and Kannada.

• Work effectively in a fast-paced environment.

Requirements:

• Any bachelor's degree holder or fresher with good language competency.

• Minimum 1 year experience in any customer service domain with multi-lingual voice campaigns is preferred.

• Strong analytical and communication skills.

What We Offer:

• A dynamic and supportive work environment.

• Opportunities for growth and development.

• Competitive salary and benefits package.

As a customer service representative, you will play a vital role in ensuring customer satisfaction and loyalty. If you have a passion for delivering exceptional customer experiences and possess the necessary skills and qualifications, we encourage you to apply for this exciting opportunity.



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