Senior Business Development Manager

2 days ago

Coimbatore, Tamil Nadu, India beBeeRelationship Full time ₹ 9,00,000 - ₹ 12,00,000
Customer Relationship Manager Job Description

About the Role:

We are seeking a skilled and experienced Customer Relationship Manager to join our team. As a key member of our organization, you will be responsible for building and maintaining profitable relationships with our key customers.

You will oversee the relationship with customers handled by your team, resolve customer complaints quickly and efficiently, and keep customers updated on the latest products in order to increase sales.

Your role will also involve meeting with managers in the organization to plan strategically, expanding the customer base by upselling and cross-selling, understanding key customer individual needs and addressing these, and conducting business reviews using CRM programs.

Key Responsibilities:

  • Build and maintain profitable relationships with key customers.
  • Oversee the relationship with customers handled by your team.
  • Resolve customer complaints quickly and efficiently.
  • Keep customers updated on the latest products in order to increase sales.
  • Meet with managers in the organization to plan strategically.
  • Expand the customer base by upselling and cross-selling.
  • Understand key customer individual needs and address these.
  • Conduct business reviews using CRM programs.

Requirements:

To be successful in this role, you will need to have excellent interpersonal and communication skills, be proficient in all Microsoft applications, have superior product knowledge, and be a team player with leadership skills.

Benefits:

This is an exciting opportunity to work in a dynamic and fast-paced environment, where you will have the chance to develop your skills and experience and contribute to the success of our organization.

How to Apply:

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