Customer Sales Manager

3 weeks ago


Bhubaneshwar, Odisha, India Tata AIA Life Insurance Full time

Job Title: Sales Manager

Department: Direct Distribution - NPS

Level/ Band: 401

Role Summary:

As a Sales Manager at Tata AIA Life Insurance, you will be responsible for leading a team of Relationship Managers under the NPS vertical. Your primary objective will be to ensure the team is running at full strength, managing a team of 6-10 RMs, and achieving sales targets on ANP as per budgets allocated.

Key Responsibilities:

  1. Manage a team of Relationship Managers under the NPS vertical.
  2. Ensure the team is running at full strength, managing a team of 6-10 RMs.
  3. Achieve sales targets on ANP as per budgets allocated.
  4. Implement training roadmaps and ensure all RMs are well-trained as per needs and organizational objectives.
  5. Implement Needs-Based Selling and Activity Management processes among RMs.
  6. Ensure Goal sheets and performance review processes are in place within timelines.
  7. Support the business planning and implementation process for the business with the Manager.
  8. Submission of required reports as per timelines.
  9. Review with ASM as per agreed periodicity.

Business Results:

  1. Monitor and evaluate achievement of targets against the following parameters:
  2. ANP/WNBP
  3. Productivity per RM
  4. Case rate
  5. Average Case Size
  6. Activity Ratio
  7. Attrition
  8. Monitor, control, and evaluate the activity of the RM through Activity Management System and Lead Management System.

Customer Relationship Management:

  1. Engage regularly with allocated lead/newly acquired customers to ensure higher retention, customer satisfaction, and continued relationship.
  2. Ensure all customers are serviced to the standards set up.

Code of Conduct and Ensuring Compliance:

  1. Adherence to the code of conduct by the entire FA team.
  2. Compliance with all financial and administrative systems.
  3. Ensure compliance with TALIC norms for the Branch.
  4. Compliance with all statutory and regulatory norms.

Risk Management:

  1. Participate in risk mitigation plans, contingency planning, business continuity programs by executing and reporting within defined timelines.
  2. Highlight and recommend process gaps, flaws, and process changes.

Essential Skills:

  1. Good knowledge of MS Office.
  2. Interpersonal skills.
  3. Communication skills.
  4. Supervising/Leadership skills.
  5. Teamwork Skills.
  6. Influencing skills.
  7. Relationship Building skills.
  8. Decision-making skills.

Desirable Skills:

  1. Expertise in the usage of MS Office.
  2. High levels of flexibility, adaptability to manage long hours, working under strict timelines to reach deadlines.

Qualification and Experience:

Graduate/MBA with 6-9 years of experience in Sales leadership roles or 3-5 years of experience in sales leadership roles with MBA degree.



  • Bhubaneshwar, Odisha, India Snaphunt Full time

    About the RoleWe are seeking an experienced Sales Executive to join our team at Snaphunt. This is a fantastic opportunity to develop and implement sales strategies, build relationships with clients, and identify new business opportunities.Job ResponsibilitiesDeveloping and implementing sales strategies to meet company goalsBuilding and maintaining...


  • Bhubaneshwar, Odisha, India Innocule Materials & Additives Private Limited Full time

    About Innocule Materials & Additives Private LimitedInnocule Materials & Additives Private Limited is a pioneering R&D driven speciality chemical company that focuses on developing innovative products and processes for the mining and mineral industries.We strive to enhance process efficiency, minimize waste generation, and promote sustainability through our...

  • Area Sales Manager

    4 weeks ago


    Bhubaneshwar, Odisha, India Surya International Enterprise Private Limited Full time

    About the RoleAs Area Sales Manager for Solar Energy at Surya International Enterprise Private Limited, you will play a vital role in driving the company's sales strategy for solar power products. Your primary objective will be to develop and implement effective sales strategies to meet company targets and expand our presence in the renewable energy...


  • Bhubaneshwar, Odisha, India Snaphunt Full time

    The OpportunityDrive sales growth and revenue expansion by developing and implementing effective sales strategiesThe RoleBuild and maintain strong relationships with clients to ensure customer satisfaction and loyaltyIdentify new business opportunities and explore untapped markets to drive sales growthPresent products or services to potential customers and...


  • Bhubaneshwar, Odisha, India Home Credit India Full time

    OverviewAt Home Credit India, we are looking for a talented individual to join our team as a Customer Service Representative. In this role, you will be responsible for making calls to customers and providing them with exceptional service.Job SummaryWe are seeking an Outbound Sales Associate who is highly motivated, customer-focused, and has excellent...


  • Bhubaneshwar, Odisha, India 2coms Full time

    Key ResponsibilitiesAs a Sales Development Manager for Tile Adhesives, you will be responsible for handling sales and market development for our premium range of products. This includes working with dealers and distributors to drive growth and develop new markets, as well as leading a sales team to achieve targets.Key Performance IndicatorsDevelop and...


  • Bhubaneshwar, Odisha, India Snaphunt Full time

    About the RoleSnaphunt is seeking a skilled Sales Executive to drive business growth and expansion. As a key member of our team, you will be responsible for developing and implementing sales strategies to meet company goals.Develop and execute sales plans to achieve or exceed sales targetsBuild and maintain relationships with clients to identify new business...


  • Bhubaneshwar, Odisha, India Naukripay Full time

    Naukripay is searching for a skilled Service Coordinator to join their team. The ideal candidate will have excellent communication skills and be able to effectively coordinate services with clients and internal teams.The successful candidate will be responsible for:Coordinating Services: Ensuring that all parties are aligned and working towards a common...


  • Bhubaneshwar, Odisha, India Rajesh & Company Full time

    Job Opportunity at Rajesh & CompanyRajesh & Company, a leading marketing organization in Odisha, is seeking a highly skilled professional to fill the role of Customer Service Assistant. As a key member of our team, you will be responsible for providing exceptional customer support and ensuring seamless sales operations.The ideal candidate will possess strong...


  • Bhubaneshwar, Odisha, India Rajesh & Company Full time

    Rajesh & Company is a prominent marketing organization in Odisha specializing in industrial products of multinational companies.We are seeking a highly skilled candidate for the position of Administrative Assistant, Sales Liaison, or Customer Service Professional.Key Responsibilities:Company OverviewRajesh & Company is a leading player in the Odisha market,...


  • Bhubaneshwar, Odisha, India Naukripay Full time

    At Naukripay, we are seeking an exceptional ​​Customer Service Liaison to join our team. In this role, you will be responsible for coordinating services, overseeing their delivery, and ensuring seamless communication with clients and internal stakeholders.Main ResponsibilitiesCoordinate services to ensure timely and efficient deliveryCommunicate...


  • Bhubaneshwar, Odisha, India Aviva India Full time

    Job Title: Senior Direct Sales Manager - BhubaneswarAbout Aviva India:We are a leading insurance company in India, providing innovative solutions to our customers.Salary: ₹80 Lakhs - ₹1.2 Crores per annum, depending on experience and performance.About the Role:This is a senior leadership role responsible for driving direct sales growth across multiple...


  • Bhubaneshwar, Odisha, India ISERVEU TECHNOLOGY Full time

    About ISERVEU TECHNOLOGYiServeU Technology is a leading provider of banking infrastructure solutions, empowering financial institutions to offer innovative services to their customers. Our platform enables seamless transactions, withdrawals, deposits, transfers, payments, and lending through various channels.We have a strong presence in five countries and...


  • Bhubaneshwar, Odisha, India 2coms Full time

    Job Title: Tile Adhesive Sales ManagerJob Summary:As a Tile Adhesive Sales Manager at 2coms, you will be responsible for handling sales and market development for the Tile Adhesive segment. Your key area will be to develop the market for our premium range of Tile Adhesive products. You will lead the sales team and coordinate with other sales departments to...

  • Sales Engineer

    1 month ago


    Bhubaneshwar, Odisha, India 2coms Full time

    Job Title: Sales EngineerJob Summary:As a Sales Engineer at 2coms, you will play a crucial role in understanding customer needs and aligning our product offerings with their requirements. You will provide technical expertise and guidance to customers throughout the sales process, conducting product demonstrations and delivering compelling presentations to...


  • Bhubaneshwar, Odisha, India Mahindra Rise Full time

    Job Title: Area Customer Care ManagerCompany: Mahindra & Mahindra LtdJob Summary:We are seeking an experienced Area Customer Care Manager to join our team. In this role, you will be responsible for leading the customer care function for our dealer network, ensuring excellent customer experience and adherence to company standards.Key Responsibilities:Dealer...

  • Sales Consultant

    4 weeks ago


    Bhubaneshwar, Odisha, India 2coms Full time

    Job OverviewAt 2coms, we're seeking a Sales Engineer to drive revenue growth and customer satisfaction. This role requires a unique blend of technical expertise, sales acumen, and customer empathy.Duties and ResponsibilitiesDevelop and maintain in-depth knowledge of our product's technical features, functionalities, and benefits to articulate its value...

  • Sales Professional

    4 weeks ago


    Bhubaneshwar, Odisha, India AUDIOTRONICS Full time

    Auditronics seeks a seasoned Sales Engineer to drive sales by targeting new prospects and cultivating existing customer relationships. Key responsibilities include supporting sales executives with solution selling into prospect account bases, partnering with sales executives to plan and execute strategic deals, and modeling financial business cases...

  • Sales Engineer

    4 weeks ago


    Bhubaneshwar, Odisha, India 2coms Full time

    Sales EngineerAt 2coms, we are looking for a highly skilled Sales Engineer to join our team. As a Sales Engineer, you will play a key role in understanding customer needs and aligning product offerings with their requirements.Key Responsibilities:Understanding our product/service's technical features, functionalities, and benefits.Studying customer needs,...


  • Bhubaneshwar, Odisha, India 2coms Full time

    Job DescriptionAs a Sales Manager for Tile Adhesives at 2coms, you will be responsible for identifying and appointing dealers to increase market penetration and reach. You will analyze sales plans and implement activities to achieve targeted sales. Your role will involve overseeing sales activities, assisting dealers in achieving targets, and providing...