Customer Service Representative

2 weeks ago


Bhubaneshwar, Odisha, India Home Credit India Full time
Overview

At Home Credit India, we are looking for a talented individual to join our team as a Customer Service Representative. In this role, you will be responsible for making calls to customers and providing them with exceptional service.

Job Summary

We are seeking an Outbound Sales Associate who is highly motivated, customer-focused, and has excellent communication skills. As a key member of our sales team, you will be responsible for engaging with customers, understanding their needs, and providing them with personalized solutions.

Responsibilities
  • Making calls to customers and providing them with information about our products and services
  • Engaging with customers in conversation and building rapport with them
  • Listening to customers' needs and providing them with tailored solutions
  • Managing customer expectations and resolving any issues that may arise
Requirements

To be successful in this role, you will need:

  • A strong background in sales or customer service, preferably in a call center environment
  • Excellent communication and interpersonal skills
  • The ability to work well under pressure and meet targets
  • Familiarity with CRM software and other sales tools
What We Offer

In return for your hard work and dedication, we offer:

  • A competitive salary range of ₹10,000 - ₹20,000 per month
  • A performance-based incentive scheme to reward your achievements
  • A comprehensive training program to help you develop your skills and knowledge
  • The opportunity to work in a dynamic and fast-paced environment
Location

This role is based in Bangalore, and you will be required to relocate to this location if you are selected for the position.



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