Guest Relations Executive
4 weeks ago
Job Summary
We are seeking a highly skilled Guest Relations Executive to join our team at JLL. As a key member of our front office team, you will be responsible for providing exceptional customer service to our clients, guests, and visitors.
Key Responsibilities
- Provide a warm and welcoming experience for all visitors, ensuring a positive first impression of our organization.
- Manage the front office in accordance with company policies, procedures, and processes.
- Ensure the achievement of defined key performance indicators and service level agreement targets.
- Coordinate with site personnel to ensure timely notification of guest arrivals and follow-up calls where necessary.
- Issue visitor badges, temporary cards, and service badges as required, and follow up on the return of respective ID/access cards.
- Ensure safety briefings are provided to clients, visitors, and interview candidates, and provide necessary emergency/safety brochures.
- Maintain visitor log books and book taxis as needed.
- Assist with special needs for visitors with disabilities.
- Ensure the basic cleanliness of the lobby, lifts, and public areas.
- Scan laptop details and check for government IDs.
- Handle client/visitor/sponsor complaints and feedback, and communicate to the next level or as per the escalation matrix.
- Coordinate with night shift front office executives to ensure details of large parties are received and badges are ready for allocation on arrival.
- Follow client safety and security protocols.
- Perform daily reconciliation and shredding of daily badges.
- Participate in emergency evacuation procedures, including crisis management and business continuity.
Requirements
- Excellent communication skills.
- Strong customer service drive.
- Outstanding problem-solving skills.
- Able to work flexible hours.
- Quick learner and ability to motivate self.
- Proven working experience as a guest relations executive.
- Confidently able to present to clients.
- Hands-on experience in using visitor management software and MS Office.
- Strong team player within a customer service team environment.
About JLL
JLL is a leading global provider of real estate and investment management services. We take our responsibility to protect personal information seriously and strive to keep your personal information secure.
-
Guest Relations Liaison
4 weeks ago
Coimbatore, Tamil Nadu, India JLL Full timeJob Summary: JLL is seeking a highly skilled and experienced Guest Relations Executive to join our team. In this role, you will be responsible for delivering exceptional customer service and ensuring a positive experience for our clients and guests.About the Role: As a Guest Relations Executive, you will be responsible for managing the front office and...
-
Guest Relations Liaison
2 weeks ago
Coimbatore, Tamil Nadu, India JLL Full timeJob Summary: We are seeking a skilled Guest Relations Executive to join our team at JLL. As a Guest Relations Executive, you will be responsible for providing exceptional customer service to our clients, guests, and visitors. Your primary focus will be on ensuring a positive first impression of our organization and providing a seamless experience for all...
-
Guest Relations Ambassador
3 weeks ago
Coimbatore, Tamil Nadu, India JLL Full timeKey ResponsibilitiesAs a Guest Relations Executive at JLL, you will be responsible for creating a positive first impression for our clients and guests. This includes greeting and assisting visitors, managing the front office, and achieving key performance indicators and service level agreement targets.Key Skills and QualificationsExcellent communication and...
-
Guest Relations Liaison
1 month ago
Coimbatore, Tamil Nadu, India JLL Full timeJob SummaryWe are seeking a highly skilled Guest Relations Executive to join our team at JLL. As a key member of our front office team, you will be responsible for providing exceptional customer service to our clients, guests, and visitors.Key ResponsibilitiesManage the front office in accordance with company policies, procedures, and processes.Ensure the...
-
Guest Relation Manager
3 weeks ago
Coimbatore, Tamil Nadu, India Global Dynamic Talent Solutions Full timeJob DescriptionAt Global Dynamic Talent Solutions, we are seeking a Guest Relation Manager to join our team. The right candidate will be responsible for managing guest services and front desk operations, ensuring the quality, standards, and meeting the expectations of our customers on a daily basis.Key Responsibilities:Managing guest services and front desk...
-
Guest Relations Coordinator
3 weeks ago
Coimbatore, Tamil Nadu, India JLL Full timeJob SummaryJLL is seeking a skilled Guest Relations Executive to provide exceptional customer service and ensure a positive experience for clients and visitors. As a key member of our team, you will be responsible for managing the front office, greeting visitors, and coordinating with site personnel to ensure seamless operations.Key ResponsibilitiesProvide a...
-
SEO Executive
4 weeks ago
Coimbatore, Tamil Nadu, India Vilvah Store Private Limited Full timeAbout Us:Vilvah Store Private Limited is a rapidly growing ecommerce brand that specializes in sustainable, safe, and natural skincare and hair care products.Job Overview:We are looking for a talented SEO Executive to manage our off-page search engine optimization and marketing activities.Responsibilities:Conduct keyword research to identify high-value...
-
Coimbatore, Tamil Nadu, India AccorHotel Full timeAccorHotel Job DescriptionAbout the Role:This exciting opportunity is for an Executive Front Office and Food Service Director to lead our teams in delivering exceptional guest experiences. As a key member of our AccorHotel team, you will be responsible for implementing strategies that drive revenue growth and improve operational efficiency.Key...
-
SEO Executive
4 weeks ago
Coimbatore, Tamil Nadu, India Vilvah Store Private Limited Full timeAbout Us:Vilvah is a dynamic and rapidly growing Direct-to-Consumer Ecommerce brand that specializes in offering sustainable, safe and natural skincare and hair care products.Our Mission:We are committed to sustainability, ethical sourcing, and customer satisfaction, making us a prominent player in the beauty and wellness industry.Job Overview:We are seeking...
-
Restaurant Operations Manager
3 weeks ago
Coimbatore, Tamil Nadu, India Jubilant Foodworks Full timePopeyes Job OpportunityWe are seeking a skilled Restaurant Operations Manager to join our team at Jubilant Foodworks Ltd., responsible for leading shift operations and ensuring exceptional guest experiences.Key Responsibilities:Lead the team to deliver world-class guest experiences in a safe and inviting environment.Train new team members and coach existing...
-
Dining Service Associate
4 weeks ago
Coimbatore, Tamil Nadu, India GREATBELL HR Consultancy Services PVT LTD Full timeCompany OverviewGREATBELL HR Consultancy Services PVT LTD is a reputable manpower recruitment firm specializing in technical and hospitality industries. We collaborate with approximately 500 companies across India, committed to providing top-tier talent suitable for various business needs. Our services span the Human Resources industry, focusing on efficient...
-
Food Service Associate
1 month ago
Coimbatore, Tamil Nadu, India GREATBELL HR Consultancy Services PVT LTD Full timeCompany OverviewGREATBELL HR Consultancy Services PVT LTD is a dedicated manpower recruitment firm, specializing in technical and hospitality industries. Collaborating with around 500 companies across India, we are committed to providing top-tier talent suitable for various business needs. Our services span the Human Resources industry, focusing on efficient...
-
Front Office Services Manager
3 weeks ago
Coimbatore, Tamil Nadu, India Accor Full timeJob DescriptionThe Front Office Manager is responsible for ensuring the efficient and effective operation of the Front Office department, maintaining high standards of service and adhering to departmental procedures.Key ResponsibilitiesCoordinate daily operations, including front desk, reservations, and guest services.Liaise with other departments to ensure...
-
Front Office Manager
7 days ago
Coimbatore, Tamil Nadu, India AccorHotel Full timeAt AccorHotel, we are seeking a skilled and experienced Front Office Manager to join our team. In this role, you will be responsible for overseeing the daily operations of the front office, ensuring seamless guest experiences, and driving revenue growth.The ideal candidate will possess strong leadership skills, excellent communication abilities, and a deep...
-
Front Office Operations Manager
2 weeks ago
Coimbatore, Tamil Nadu, India AccorHotel Full timeJob OverviewThe Front Office Operations Manager is a key role within the hotel, responsible for ensuring seamless day-to-day operations of the front desk, guest services, and team management.About the RoleThis position requires strong leadership and organizational skills to manage and coordinate various tasks, including room inventory, staff schedules, and...
-
Coimbatore, Tamil Nadu, India QBrainX Inc Full timeJob Title : Business Development and Investor Relations SpecialistJob Location : CoimbatoreExp level - 6 months to 1+ yearsPosition Type : Fulltime Internship/FulltimeKey Responsibilities :Assist in researching potential investors and identifying target investor profiles.Analyze investor trends and preferences to support strategic business development...
-
Restaurant Operations Manager
3 weeks ago
Coimbatore, Tamil Nadu, India Jubilant Foodworks Full timePopeyes Restaurant Operations Manager Job DescriptionWe are seeking a highly motivated and experienced Restaurant Operations Manager to join our team at Jubilant Foodworks Ltd. in Chennai and Coimbatore.Job Summary:The successful candidate will be responsible for leading the shift team to deliver exceptional guest experiences, ensuring operational...
-
Training and Placement Officer
1 month ago
Coimbatore, Tamil Nadu, India Easa College Of Engineering & Technology Full timeKey Responsibilities:As a key member of the Easa College Of Engineering & Technology team, the Training and Placement Officer will be responsible for developing and implementing training programs to enhance students' employability skills. This will involve collaborating with faculty members to organize workshops, guest lectures, and seminars to prepare...
-
Spa Operations Manager
3 weeks ago
Coimbatore, Tamil Nadu, India Global Dynamic Talent Solutions Full timeJob Role - Spa SupervisorThe Spa Supervisor is responsible for overseeing the day-to-day operations of a spa or wellness center, ensuring exceptional customer service and smooth functioning of all spa-related activities. This role involves supervising spa staff, managing schedules, coordinating treatments, maintaining facility standards, and creating a...
-
Front Office Supervisor
3 weeks ago
Coimbatore, Tamil Nadu, India Accor Full timeKey Responsibilities:Coordinate and manage the Front Office to ensure seamless operations and exceptional customer service.Supervise Front Office staff to ensure punctuality, uniform adherence, and high standards of service delivery.Liaise with Reservations and Finance departments to ensure efficient credit procedures and accurate room management.Develop and...