Spa Operations Manager
6 days ago
Job Role - Spa Supervisor
The Spa Supervisor is responsible for overseeing the day-to-day operations of a spa or wellness center, ensuring exceptional customer service and smooth functioning of all spa-related activities. This role involves supervising spa staff, managing schedules, coordinating treatments, maintaining facility standards, and creating a relaxing and enjoyable environment for guests.
Key Responsibilities:
- Team Leadership and Management
- Provide exceptional customer service and ensure a positive guest experience
- Coordinate spa treatments and services to ensure smooth operations
- Maintain facility standards and ensure a clean and safe environment
- Contribute to sales and revenue generation
- Develop and implement staff development programs
- Manage inventory and maintain accurate records
- Perform administrative tasks and maintain accurate records
Qualifications and Requirements:
- High school diploma or equivalent; additional education or certification in spa management, hospitality, or a related field is advantageous
- Proven experience in a supervisory role within the spa, wellness, or hospitality industry
- Strong knowledge of spa treatments, techniques, and industry trends
- Organizational and multitasking skills to manage schedules, appointments, and operational tasks effectively
- Proficiency in using spa management software and Microsoft Office applications
- Business acumen and ability to contribute to sales and revenue generation
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