Sales and Customer Experience Specialist

4 days ago


Bareilly, Uttar Pradesh, India beBeeCustomerService Full time ₹ 35,00,000 - ₹ 45,00,000

Job Title:

We are seeking a highly skilled professional to fill the role of Sales and Customer Experience Specialist.

This position involves ensuring a positive customer journey by handling customer inquiries, resolving issues, and collecting feedback through multiple channels. Additionally, this role requires effective logistics and order management skills.

About the Role:

  • Provide exceptional customer service with strong problem-solving and interpersonal abilities.
  • Handle customer inquiries and resolve issues in a timely manner.
  • Collect, analyze, and act on customer feedback to improve overall satisfaction.
  • Manage logistics and order processing efficiently.
  • Work collaboratively in a team environment and demonstrate attention to detail.

Requirements:

  • Excellent customer service and communication skills.
  • Strong problem-solving and interpersonal abilities.
  • Proficiency in Microsoft Excel and ability to grasp logistics and order management.
  • Fluency in English and Hindi is essential.

Responsibilities:

  • Customer Service:
    • Respond to customer inquiries and resolve issues in a professional manner.
    • Collect and analyze customer feedback to identify areas for improvement.

Skills and Qualifications:

  • Problem-solving and interpersonal skills.
  • Microsoft Excel proficiency.
  • Logistics and order management skills.

Contact Information:

Please submit your resume and cover letter to us if you are interested in this opportunity.



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