Senior Customer Experience Advisor

Job DescriptionWe are seeking a seasoned customer experience specialist with deep expertise in Genesys Cloud and AWS Connect. The ideal candidate will have a strong customer-centric mindset, hands-on experience with contact centre technologies, and the ability to optimize customer journeys through innovative UI/UX solutions and process improvements.Key...

Role OverviewDexterity is a leading global accounting and compliance firm.We provide financial clarity for businesses across various sectors.Our expertise spans technology, e-commerce, manufacturing, and professional services.With operations in the USA and India, we cater to diverse client needs.Key ResponsibilitiesAs a senior member of our team:Lead complex...

Business Partner OpportunityWe believe that a skilled Business Partner is essential to drive business impact through strategic initiatives.Main Responsibilities:Strategic Partnership: Collaborate with leaders to align HR strategies with organizational goals, providing insights and recommendations for improved effectiveness.Talent Management: Oversee...

Our team is seeking a seasoned leader to head its Transactions practice.This role involves guiding the drafting of transaction documents, completing due diligence, and negotiating transactions. The successful candidate will also be responsible for executing processes after deal closure, including capital structuring, funding drawdowns, and compliance.Key...

We are seeking a skilled Implementation Specialist to join our team in the APAC & EMEA region. Our ideal candidate will have experience with Medallia and Qualtrics platforms.Main Responsibilities:Develop scalable, fast, and robust CX survey programs on the Medallia Experience Cloud & Qualtrics XMImplement new features and optimize existing ones to drive...

Chief Relationship OfficerThis role will guide the company through the entire lifecycle of launching its algorithmic trading product in India. As a strategic advisor, you will provide critical input on product positioning and differentiation.Key Responsibilities:Drive product development and ensure regulatory complianceCollaborate with technology partners to...

Customer Support Role">We are seeking an experienced Customer Support professional to join our organization. The successful candidate will serve as the primary point of contact for influencers, brands, and users on our app.Key Responsibilities:Act as the first point of contact for customers, resolving queries and providing accurate information in a timely...

Customer Support Team Lead Position OverviewWe are seeking an experienced Team Leader to oversee our customer support team. This role involves delivering exceptional customer experiences, monitoring performance, guiding team members, and ensuring they have the necessary tools and resources to succeed in a positive work environment.This leadership position...

Job RoleThe successful candidate will oversee daily operations to guarantee customer satisfaction. This involves managing a team to meet business objectives.Main Responsibilities:Lead post-project booking and handover processes for customers.Serve as the primary point of escalation for regional issues, resolving them within agreed-upon timelines.Foster...

Job Title:We are seeking a highly skilled professional to fill the role of Sales and Customer Experience Specialist.This position involves ensuring a positive customer journey by handling customer inquiries, resolving issues, and collecting feedback through multiple channels. Additionally, this role requires effective logistics and order management...