Technical Support Specialist

2 weeks ago


Shillong, Meghalaya, India beBeeSystem Full time ₹ 1,04,000 - ₹ 1,30,878

Job Description

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We are seeking an experienced System Support Executive to join our team. In this role, you will be responsible for providing technical support and assistance to our internal users. You will work closely with our IT department to resolve hardware, software, and network issues.


The ideal candidate will have hands-on experience with Mac, Linux, and Windows OS environments. They should also have knowledge of configuration and troubleshooting skills, as well as experience with MS Outlook, MS Office, G-suite, antivirus management, printer configuration, and L1 network support.


Other responsibilities include monitoring ticketing portals, maintaining windows operating systems, performing troubleshooting on Skype and outlook issues, and providing excellent communication and interpersonal skills.


Requirements include 2-3 years of experience in IT infrastructure and a degree in B.E, B.Tech, MCA, or MSc-IT. A+ and N+ certifications are a plus.

  • Key Responsibilities:
  • Hands-on experience with Mac, Linux, and Windows OS environments.
  • Knowledge of configuration and troubleshooting skills.
  • Experience with MS Outlook, MS Office, G-suite, antivirus management, printer configuration, and L1 network support.
  • Monitoring ticketing portals.
  • Maintaining windows operating systems.
  • Troubleshooting of Skype and outlook issues.
  • Providing excellent communication and interpersonal skills.

Preferred Qualifications & Experience

  • 2-3 years of experience in IT infrastructure.

Education

  • B.E, B.Tech, MCA, or MSc-IT.

Certification

  • A+ and N+ certifications.

Additional Skills

  • Strong troubleshooting and analytical skills.


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