Global Learning Operations Manager

5 days ago


Delhi, Delhi, India Boston Consulting Group Full time

Job Overview

Boston Consulting Group is seeking a skilled Global L&D Coordinator to join our Learning & Development team. As a key member of our operations team, you will play a crucial role in overseeing the orchestration of global programs and learning journeys.

About the Role

In this dynamic and fast-paced environment, you will be responsible for stakeholder partnership and matrix collaboration, participant management and engagement, virtual event hosting, performance tracking and improvement, data management and analysis, survey and feedback analysis, reporting and analysis, and process optimization. You will also maintain and optimize the training management database, track participation and cancellations, and enhance engagement rates.

Requirements

  • Bachelor's degree in human resources, Business Administration, Organizational Development, or a related field.
  • 4-7 years of experience in Learning & Development operations or a similar administrative role, preferably within a global or matrix environment.
  • Strong project management and organizational skills with attention to detail and the ability to manage multiple tasks simultaneously.
  • Experience in developing and maintaining global learning programs across diverse teams.


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