Global Finance Operations Specialist
2 weeks ago
We are seeking a highly motivated and detail-oriented Global Finance Operations Specialist to join our team at Boston Consulting Group. The successful candidate will play a vital role in supporting our Global Risk and Compliance function, ensuring the efficient execution of compliance-related activities across multiple global locations.
Key Responsibilities- Monitor and manage multiple compliance-related mailboxes to ensure timely and accurate handling of all incoming requests and queries.
- Prioritize and categorize requests based on urgency and type, ensuring high-priority matters are addressed promptly.
- Track and log all incoming requests, queries, and issues to maintain an organized and up-to-date record.
- Identify requests that require escalation and ensure they are directed to the appropriate team or individual for further review or approval.
- Ensure timely follow-up with relevant stakeholders to ensure their actions or feedback are captured and aligned with compliance objectives.
- Regularly communicate with requestors to provide updates on the status of their queries and ensure clarity around next steps.
- Support the coordination of global compliance training campaigns by sending reminders via email or internal platforms, ensuring compliance deadlines are met.
- Maintain accurate records of all requests, resolutions, and escalations, ensuring proper documentation for audit purposes.
- Prepare regular and ad-hoc reports on mailbox activity, request volumes, response times, and escalations to provide insight into operational performance.
- Bachelor's degree or equivalent in business, finance, or related field preferred.
- 4-6 years of relevant experience serving in Global Operations teams (Finance, Risk & Compliance, HR, other...).
- Prior experience of working in a global finance & operations team and setup is required.
- Demonstrated business acumen with experience working in complex, global organizations.
- Strong proficiency in Microsoft Outlook, MS Excel, MS Word, MS Powerpoint and adaptable to other software applications and tools.
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