
Global Business Development Professional
6 days ago
About this role:
We are seeking an accomplished Account Manager to lead our global key account management efforts. This is an exceptional opportunity for a seasoned professional to drive business growth, foster strong relationships with carrier partners, and deliver outstanding results.
Key Responsibilities:
- Manage Key Accounts Globally
- Identify, Evaluate, and Onboard New Voice Carriers
- Maintain Strong Carrier Relationships
- Act as Primary Point of Contact for Carrier-Related Queries
- Perform Business Case Analysis and Manage NDA's, Contracts, and Bilateral Commercial Agreements
- Handle Multiple Carrier Accounts to Reduce Buying Costs
- Prioritize Tasks to Meet Deadlines and Achieve Revenue Targets
- Increase Revenues and Margins in Wholesale Voice Business
- Negotiate Quarterly Swap Deals and Implement Execution
- Establish and Maintain Strong Business Relationships with Wholesale Telecom Carriers
- Negotiate Favorable Rates with Carriers
- Achieve and Exceed Sales Targets
Tech Knowledge:
- Familiarity with Telecom Protocols such as SIP, SS7, SMPP
- Understanding of Routing Platforms and Tools for Voice and SMS
Traffic and Quality Management:
- Monitor Voice Traffic for Optimal Routing and Cost Efficiency
- Analyze Performance Metrics and Ensure Compliance with SLAs
- Collaborate with Tech Teams to Address Service Quality Issues
Requirements:
- Bachelor's Degree in Business Administration, MIS, Marketing, Economics, or Related Field
- 3-5 Years Experience in Telecom Carrier Relations Management
- Fluency in English, Spoken and Written
- Motivated, Goal-Oriented, Persistent, and Skilled Negotiator
- Basic Understanding and Creation of Financial Models
- Ability to Analyze Cost Variances and Trends
- Proficient in Microsoft Office Applications
- Exceptional Negotiation, Problem Solving, and Analytical Skills
- Excellent Communications Skills, Verbal and Written
- Ability to Work in Fast-Paced Environment
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