Senior Customer Growth Specialist

4 days ago


Bengaluru, Karnataka, India beBeeSenior Full time ₹ 30,29,700
Job Description

We are seeking a highly skilled and experienced Senior Customer Growth Specialist to join our team. As a Senior Customer Growth Specialist, you will be responsible for building and deepening relationships with existing customers to increase share of wallet and revenues.

Key Responsibilities:
  • Build and deepen relationships with existing Priority Customers.
  • Provide professional customer service to achieve high customer satisfaction and retention.
  • Manage the portfolio to mitigate attrition risk and achieve stability of book.
  • Serve as the one-point contact to High Net Worth customers.

Required Skills and Qualifications:
  • Good Interpersonal Skills.
  • Customer and Service Orientation.
  • Banking knowledge.
  • Management Information Skills.
  • Competitive awareness and benchmarking.
  • Excellent communication, interpersonal, and relationship building skills.

Benefits:
  • A competitive salary and benefits package.
  • Core bank funding for retirement savings.
  • Medical and life insurance.
  • Flexible working options.
  • Proactive wellbeing support through Unmind.
  • A continuous learning culture.

Others:
  • We value diversity and advocate inclusion.
  • We do the right thing and are assertive while putting the client at the heart of what we do.
  • We never settle and continuously strive to improve and innovate.


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