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4 days ago
We are seeking a highly skilled and experienced Senior Customer Growth Specialist to join our team. As a Senior Customer Growth Specialist, you will be responsible for building and deepening relationships with existing customers to increase share of wallet and revenues.
Key Responsibilities:
- Build and deepen relationships with existing Priority Customers.
- Provide professional customer service to achieve high customer satisfaction and retention.
- Manage the portfolio to mitigate attrition risk and achieve stability of book.
- Serve as the one-point contact to High Net Worth customers.
Required Skills and Qualifications:
- Good Interpersonal Skills.
- Customer and Service Orientation.
- Banking knowledge.
- Management Information Skills.
- Competitive awareness and benchmarking.
- Excellent communication, interpersonal, and relationship building skills.
Benefits:
- A competitive salary and benefits package.
- Core bank funding for retirement savings.
- Medical and life insurance.
- Flexible working options.
- Proactive wellbeing support through Unmind.
- A continuous learning culture.
Others:
- We value diversity and advocate inclusion.
- We do the right thing and are assertive while putting the client at the heart of what we do.
- We never settle and continuously strive to improve and innovate.
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