Renewal Growth Specialist

1 day ago

Bengaluru, Karnataka, India beBeeRenewal Full time ₹ 1,50,00,000 - ₹ 2,50,00,000
Job Title: Renewal Growth Specialist

We are seeking a skilled Renewal Growth Specialist to drive customer retention, renewals, and inside sales growth.

Key Responsibilities:
  • Renewals Management:
    • Develop and execute strategies to maximize renewal rates and minimize churn.
    • Collaborate with customer success and account management teams to identify at-risk accounts and create action plans.
    • Monitor and report on renewal pipeline and forecast to ensure accurate visibility into performance.
    • Analyze renewal trends and provide actionable insights for process improvements.
  • Inside Sales Leadership:
    • Drive inside sales team performance, ensuring achievement of revenue and customer acquisition goals.
    • Implement sales strategies to identify cross-sell and upsell opportunities within existing accounts.
    • Ensure the team is trained and equipped to position solutions effectively, emphasizing customer value and ROI.
    • Build and manage an efficient lead qualification process to drive conversion rates.
  • Team Management and Development:
    • Recruit, onboard, and coach a high-performing renewals and inside sales team.
    • Set clear performance goals and provide regular feedback to drive accountability and growth.
    • Foster a culture of collaboration, motivation, and continuous learning.
    • Conduct regular team meetings to review performance metrics, share best practices, and align on strategic objectives.
  • Cross-Functional Collaboration:
    • Partner with marketing to create campaigns that support renewals and inside sales efforts.
    • Work with product and operations teams to address customer feedback and improve product adoption.
    • Collaborate with leadership to align team efforts with overall business objectives and priorities.
  • Reporting and Analytics:
    • Monitor and analyze key metrics, including renewal rates, churn rates, sales performance, and pipeline health.
    • Provide regular updates to senior leadership, highlighting successes, challenges, and opportunities for growth.

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