Supervising Team Manager

7 days ago

Nagpur, Maharashtra, India beBeeLeadership Full time ₹ 12,09,600 - ₹ 15,15,200
Team Supervisor

Oversee and manage a group of employees in a particular department or project. Ensure team members achieve goals and meet objectives.

Responsibilities:

  • Exhibit people management skills.
  • Aware of operations and client metrics.
  • Strong analytical, problem-solving skills with MS Excel expertise.
  • Drive to achieve targets.
  • Process adherence (check, analyze, control & improvement).
  • Compliance with policies and procedures.
  • Coaching and feedback provision.
  • Good process knowledge and interpersonal skills.
  • Coaching, training, feedback, and performance management.
  • Worked in an environment with CSAT as a client KPI.
  • Knowledge on quartile distribution and management.

Key Skills:

  • Setting team goals and aligning them with the organization's strategy.
  • Assigning tasks and ensuring deadlines are met.
  • Providing guidance and mentorship for skill development.
  • Facilitating communication within the team and other departments.
  • Managing conflicts and resolving issues.
  • Monitoring team performance and providing regular feedback.
  • Identifying areas for improvement and implementing strategies.
  • Collaborating with other team leads and managers.

Essential Abilities:

  • Leadership: Strong leadership skills to guide and motivate team members.
  • Communication: Effective communication with team members, departments, and stakeholders.
  • Time Management: Prioritizing tasks, setting deadlines, and meeting expectations.
  • Problem Solving: Identifying problems and developing solutions efficiently.
  • Decision Making: Informed decisions based on available information.
  • Interpersonal Skills: Building strong relationships with team members and stakeholders.
  • Adaptability: Adapting to changing circumstances and being flexible.
  • Organizational Skills: Managing multiple projects, tasks, and deadlines effectively.
  • Technical Knowledge: Deep understanding of team work and required technical skills.
  • Mentoring and Coaching: Providing guidance and mentorship to team members.

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