Strategic Relationship Builder

1 day ago

Hyderabad Secunderabad Telangana, India beBeeRelationship Full time ₹ 1,04,000 - ₹ 1,30,878

Our organization is seeking a skilled Relationship Manager to join our dynamic team.

  • Client Engagement: Foster and maintain robust relationships with clients or customers, comprehending their requirements and expectations.
  • Customer Service: Provide exceptional customer service and address client inquiries or concerns, resolving issues efficiently to ensure satisfaction.
  • Sales and Upselling: Identify opportunities to cross-sell or upsell products or services to existing clients, achieving sales targets and contributing to revenue growth.
  • Communication: Effectively communicate with clients through various channels, including in-person meetings, phone calls, and emails.
  • Product Knowledge: Remain updated on the company's offerings and educate clients on new benefits and advantages.
  • Documentation: Maintain accurate and up-to-date records of client interactions, managing necessary paperwork and documentation related to client accounts.
  • Market Intelligence: Stay informed about industry trends and market conditions, providing insights and feedback to the organization based on client interactions.
  • Risk Management: Assess and manage risks associated with client relationships, ensuring compliance with relevant regulations and policies.
  • Collaboration: Collaborate with other departments such as sales, marketing, and operations to meet client needs effectively.
  • Reporting and Analysis: Generate reports on client satisfaction, sales performance, and other relevant metrics, analyzing data to identify areas for improvement and growth.

Key Responsibilities:

  • Develop and implement effective client engagement strategies.
  • Build and maintain strong relationships with clients.
  • Provide exceptional customer service and support.
  • Identify opportunities for sales and upselling.
  • Stay updated on company offerings and educate clients on new benefits.
  • Manage client interactions and maintain accurate records.
  • Conduct market research and provide insights to the organization.
  • Assess and manage risks associated with client relationships.
  • Collaborate with other departments to meet client needs.
  • Generate reports on client satisfaction and sales performance.

Requirements:

  • Education: Any Graduate or Postgraduate degree.

Benefits:

  • Opportunities for career growth and development.
  • A competitive salary package.
  • A dynamic and supportive work environment.

Role Category: Banking Operations

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