Technical Support Specialist

1 day ago


Delhi, Delhi, India beBeeTechnical Full time ₹ 15,00,000 - ₹ 25,00,000
Job Title

Key Responsibilities:

  • Offering technical assistance and support via multiple communication channels.
  • Resolving technical issues through troubleshooting and providing guidance to resolve them effectively.
  • Collaborating with technical teams to resolve complex technical issues efficiently.
  • Logging and tracking technical issues in a help desk system and providing regular updates.
  • Documenting technical support procedures and best practices for the knowledge base.
  • Conducting system audits and performance monitoring to ensure optimal system performance.

Requirements:

  • Effective communication and interpersonal skills.
  • Strong problem-solving skills and attention to detail.

Benefits:

  1. Opportunity to work in a dynamic and fast-paced technical environment.
  2. Chance to develop strong technical skills and expertise through continuous learning.

What We Offer:

  • A supportive work environment that fosters growth and development.
  • Ongoing training and development opportunities to enhance technical skills.


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