Technical Support Specialist

3 weeks ago

Delhi, Delhi, India EnnovaTech Solutions Full time

Company Description

EnnovaTech Solutions, established in late 2015, focuses on bringing technology solutions to the Hospitality Industry. With a team combining over 35 years of experience from technology-driven sectors such as Oil & Gas and Security systems, we stand out from our competitors. Our dynamic and youthful approach drives innovation in the industry.

Role Description

This is a full-time hybrid role for a Technical Support Specialist at EnnovaTech Solutions in New Delhi, with the flexibility for remote work. The Technical Support Specialist will be responsible for providing technical assistance and support to customers, answering queries, troubleshooting technical issues, and ensuring high levels of customer satisfaction on a day-to-day basis.

Qualifications

  • Technical Support and Troubleshooting skills
  • Strong Analytical Skills
  • Customer Support and Customer Satisfaction skills
  • Excellent communication and problem-solving abilities
  • Ability to work well independently and in a team
  • Experience in the hospitality industry is a plus
  • Bachelor's degree in Information Technology, Computer Science, or related field
  • Experience working in the Hospitality industry in a Tech Role (Mandatory)

Compensation

8-10 LPA

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